Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

August 5, 2020

Easy to use, the support is really kind and helpful. The only negative I found for now is that the support help is a little bit slow (but maybe it depends on the problem).

Metamorphoza
Bulgaria
Over 1 year using the app
January 28, 2021

Super customer support with emails, he was quick with the responses and answering my concerns!! Great job!!!! Glad to know I could get my answers quickly.

Rapid Release Therapy
United States
About 1 month using the app
May 19, 2021

Customer service really good, Benz helped me out with my issues within a few minutes of sending a message for help

BARBERNOVA
United States
About 1 month using the app
ReferralCandy replied May 20, 2021

So happy I was able to help, thank you for the review! -- Benz J.

September 27, 2021

I've been very impressed with this app and the customer service I've received from Mardie. I had lots of questions and Mardie was able to answer them all in a quick and timely manner.

Kari Gran Skin Care
United States
About 1 month using the app
ReferralCandy replied September 28, 2021

We're glad Mardie was able to help! - Tom

November 10, 2022

Hi, I have just finished setting up this referral app with the help of Jon. The support is excellent and so far I've found the app extremely easy to set up. Looking forward to seeing some results.

ComfyFormula
United States
30 days using the app
ReferralCandy replied November 14, 2022

Thank you for the review! It was a pleasure assisting you in setting up. - Jon

March 5, 2021

Hoping for the best with this app..Thanks for the support team, i have talked with several of them as i am setting it up, thanks to Tom, Mardie and the rest of the team. Will write a review again once the app is up and running.

Glitzy Living
Philippines
30 days using the app
June 19, 2019

Derek was super useful programming the app. Still haven’t tried it out but definitely looks promising.

Allende
Mexico
30 days using the app
September 18, 2020

I'm giving this app a second try since I think I've deleted it a bit too fast...
Hopefully it will work better for us this time. Customer support is amazing, very kind and helpful! Thanks a lot.

Who We Are
France
Over 1 year using the app
Edited April 25, 2019

Good product. They have great customer service. I've never left a review, but they have been really helpful. Derek is the HOMIE.

Mote
United States
30 days using the app
April 15, 2021

Just started using this app, it's really easy to set up and the support from the team (Benz) has been great and really helpful. Looking forward to seeing performance now we are live.

Chāmpo
United Kingdom
Over 1 year using the app