Reviews (1,025)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting their affiliate programs, noting its seamless Shopify integration and easy-to-use interface. Key features like post-purchase affiliate sign-up and customizable compensation settings are especially appreciated for their flexibility. The app's strong tracking capabilities and efficient payment processes are also highlighted as beneficial for e-commerce growth. Additionally, the customer support team is praised for their quick and effective service, with specific team members often receiving special recognition for their assistance.

February 2, 2023

I am brand spankin' new to Refersion, and John helped me through a critical step so our affiliates could start earning their well-earned compensation. He was fast, and provided details and screen shots so I could complete the job. Thank you john!

Fish Fixe
United States
Over 4 years using the app
November 1, 2022

Great app, user friendly and the customer service is phenomenal. I had a customer service guy named John help me, was super friendly, knowledgeable and was willing to go the extra step to help me with any questions I had.

Future Harvest
Canada
Over 4 years using the app
June 16, 2022

Support is always on point! An Diana was the one I worked with and had my problem solved in less than 5 min! Awesome!

RUF Fitness
United States
Over 4 years using the app
July 15, 2016

We have set-up a program on https://www.sundried.com so we can work with partners. The customisation is ideal. And the unique vouchers per affiliate delivers what we are after as a brand.

Sundried
United Kingdom
Over 4 years using the app
March 28, 2020

I use Shopify and the setup was very easy and straightforward. Thanks for the great help Andre. Look forward to using.

Mountain & Sackett
United States
Over 4 years using the app
January 17, 2018

I would like to commend the Refersion team, specifically Layth, for their amazing customer service! I had an issue with my login and they worked hard to resolve it. I received phone calls and emails with regular updates and was not forgotten about. I will gladly recommend Refersion to anyone. It doesn't hurt that the app itself is also very user-friendly. Thank you Layth & the Refersion team!

Sol And Selene
United States
Over 4 years using the app
April 30, 2013

Finally someone made a decent affiliate program with great support. I switched all my accounts over and so far I like it quite a bit. Highly recommend.

DATSUSARA
United States
Over 4 years using the app
Edited August 21, 2015

The Refersion customer service is outstanding. Brittany has always responded to my questions quickly and makes sure that everything is resolved. She has followed up with me on multiple occasions to make sure that things are running smoothly.

Fitlosophy
United States
Over 4 years using the app
Edited May 1, 2019

Excellent customer service! Emma from Refersion's CS team helped us upgrade Mellowment to Refersion's enterprise plan after we exceeded the conversion limit :)

mellowment
United States
Over 4 years using the app
Edited September 27, 2023

John helped resolve my affiliate issue promptly and was communicative throughout the entire process. I appreciate the great service!

Fuego, Inc.
United States
Over 4 years using the app