Reviews (481)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its robust affiliate management and exceptional customer support. They appreciate its seamless Shopify integration, user-friendly setup, and effective tracking of affiliate activities. Features like post-purchase affiliate recruitment are particularly praised for boosting business growth. Merchants credit the app with increasing both affiliate numbers and sales, thanks to its customizable and efficient partnership tools.
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Emma was great and helped us quickly update our system and get things running smoothly after implementing changes. The team there is great, and our experience has been a good as we could hope.
Support is great, they are very responsive on the chat and Andre has provided thorough information that has solved my questions each time.
Works a treat, would recommend!
This app is expensive, not intuitive, it is time consuming to setup and also to approve all of the conversions. It does provide a W-9 form for the Affiliates, so you will need to manually monitor that and the forms of payment are limited. If you need help from anyone... good luck. They do not help you at all outside of sending you links to figure out the problem yourself.
I will say though that Janice from Customer Service was very kind and even though she could not help me as much as she wanted to, she was the most helpful person I have ever worked with at Refersion. Janice is most likely the best employee in that company.
Thank you for your feedback and we are sorry to hear about your experience. We do offer a tiered pricing model so that we are able to accommodate merchants at all levels of their affiliate marketing program, and we regret these plans did not meet your needs.
While we do encourage the review of all conversions, we do have multiple options for auto-approval. Should that be of interest please out to our team at helpme@refersion.com to have this activated in your account.
Thank you.
PS: We love Janice too!
I've had it over a year now and it makes running my affiliate program super easy!
I forget how helpful the chat function is - anytime I can't easily find something, I pose the question and receive a helpful reference immediately, followed by a live chat with someone who assures I have a solution.
We have partnered with Refersion to assist us in running a successful affiliate program for a couple of years now. We have found their platform easy to navigate for both the brand and the affiliate. Their customer support team is attentive and available when there has been a need for assistance. We like that we have the ability to customize our program to run in a manner that best fits our brand's needs.
Good app. Works exactly how we are wanting with Recharge. Olivier was very helpful in figuring out what I was doing wrong and to get it working for me.
Nick was very professional, quick to react, knowledgeable and generous. Team Forever Bloom Skincare
One of the few Apps that works without any issue and also very easy to setup. Works well for small businesses that want to start an affiliate program without investing much in an affiliate software.