Reviews (1,015)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for launching and managing affiliate programs, noting its user-friendly interface and smooth integration with Shopify. It allows for easy tracking of affiliate performance and customization of compensation plans. Features like post-purchase affiliate sign-up are appreciated for boosting sales and customer loyalty. The app's customer support, with team members like John, Janice, and Andre, is frequently praised for being responsive and effectively resolving technical issues.

January 26, 2015

Great software, all we needed to set up our programs. In addition, Alex has been very responsive to requests and some custom items we needed.

Wellness Mats
United States
Almost 4 years using the app
March 17, 2022

We have been using Refersion for our affiliate marketing program since 2018 and have always been very impressed with their customer service. We get regular updates to the app which enhance our affiliate experience. Great app and company.

PK Beans
Canada
Almost 4 years using the app
May 2, 2014

This is a awesome app. It is easy to setup. The user interface is easy to navigate and operate. The tracking is accurate. The affiliate also enjoy the easy signup process.

BRIK Instruments Official Website
United States
Almost 4 years using the app
November 18, 2014

I originally tried another affiliates app which unfortunately wasted a week of my time before I finally threw in the towel. I contacted Shopify and they recommended Refersion to me. At first I was a little apprehensive as I didn't want to commit to a monthly pay plan.
As soon as the decision was made it took me no time at all to instal the app, contact my future affiliate and to get the ball rolling.
Any questions have been answered within 24 hours and advise given.
I would totally recommend this app to other companies who wish to grow their affiliate business.

Darkest Star
United Kingdom
Almost 4 years using the app
May 7, 2014

Great app and so easy to use! love it!

Craft Beer Hound
United States
Over 3 years using the app
March 10, 2020

Great app and great customer support. They really help you get set up and integrated with other apps and software. My support tech Nick was super helpful and went out of his way to make it go right so everything was working properly. Already seeing tons of affiliates signing up and gaining traffic.

Honeyskin
United States
Over 3 years using the app
July 12, 2022

Jenna from Support was very helpful! Took care of my issue efficiently and dealing with her was a breeze! Wags, Paul

VISIONARY PET
United States
Over 3 years using the app
September 25, 2019

We are now using Refersion for two sites, and are seeing success so far! My call with Emma today was so helpful! She walked me through different processes to track our Affiliates and conversions, as well as how to change their commission rate. Thanks for all your help!

Skinny & Co. Coconut Oil
United States
Over 3 years using the app
August 20, 2013

Probably the BEST app support I have encountered in the years of having our store. Installed easily, and testing showed it also worked perfectly!
We are excited to see where this takes our store next, thank you Alex!

Maple Leash
Canada
Over 3 years using the app
July 18, 2022

Diana was a huge help when I needed it! It'd be nice if Refersion would let us switch the conversion status back to Pending ourselves, but no big deal.

OneBlade
United States
Over 3 years using the app