Reviews (481)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust affiliate management and exceptional customer support. They appreciate its seamless Shopify integration, user-friendly setup, and effective tracking of affiliate activities. Features like post-purchase affiliate recruitment are particularly praised for boosting business growth. Merchants credit the app with increasing both affiliate numbers and sales, thanks to its customizable and efficient partnership tools.

November 3, 2017

I have been using this app for a few years and it works great. For some reason, my store got disconnected recently, and Erik fixed it in a jiffy. I will continue using this app, thanks for the great customer service!

Teysha
United States
About 2 years using the app
February 21, 2018

Emma has been great in solving an issue we had with the software. Great system overall.

Sandmarc
United States
Almost 2 years using the app
June 4, 2019

Emma was super helpful with our issue of needing to remove affiliates from our account and fixed our issue quickly.

CordaRoy's Convertible Bean Bags | There's a bed inside!
United States
Almost 2 years using the app
July 12, 2023

Just spoke with Jon from the Refersion's customer service team; he was super helpful and followed up with me multiple times. My experience with the Refersion team has been great- like Jon, many other Refersion members usually responded my messages quickly and resolved the issued I had promptly.

Erno Laszlo
United States
Almost 2 years using the app
June 5, 2024

Support is super helpful! John was so easy to talk to and work with!

BulkSupplements.com
United States
Almost 2 years using the app
April 14, 2023

Refersion is a great tool that makes the affiliate process incredibly streamlined. Additionally, their support is exceptional, and Olivier specifically has been a huge help. Would definitely recommend this app!

Tropic Colour
United States
Almost 2 years using the app
July 18, 2022

Diana was a huge help when I needed it! It'd be nice if Refersion would let us switch the conversion status back to Pending ourselves, but no big deal.

OneBlade
United States
Almost 2 years using the app
October 31, 2016

Solid app for our Lizzyjames.com affiliates, makes it easy to admin and support is very responsive!

Lizzyjames
United States
Almost 2 years using the app
February 13, 2017

I don't work with many affiliates but the app has done its job.

Best Maps Ever
United States
Almost 2 years using the app
June 29, 2022

Staff are helpful when you reach out and need help. They respond quickly and Diana fixed our payment issue in a short space of time.

Immaculate Vegan
United Kingdom
Almost 2 years using the app