Reviews (482)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its robust affiliate management and exceptional customer support. They appreciate its seamless Shopify integration, user-friendly setup, and effective tracking of affiliate activities. Features like post-purchase affiliate recruitment are particularly praised for boosting business growth. Merchants credit the app with increasing both affiliate numbers and sales, thanks to its customizable and efficient partnership tools.
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So far, so good! Shibo has been amazing at helping me get up and running. It's pretty self explanatory too.
I tried Leaddyno but it was a real headache.
So far I'm loving it!
+++++++++++++++++++++++++++++++++++++
I'm updating my review.
After using this program for a couple of years, I'm finding that the platform isn't intuitive anymore, there is only online support during "banking hours" and reports are not very robust.
While it's not horrible, it's not as easy to use as I would like, being a busy store owner. so I'm going to be looking for a new one.
Refersion makes it simple to run an eCom affiliate program and integrates with key partners in the eCom space. They have great service and are easy to work with. Nick helped me with a custom report and was able to get the dev team to correct it and re-run it in no time. Great team over there!
Andre was great and did everything I needed quickly and smoothly!! I was so confused and he helped me right away.
I recently had a technical issue regarding the priority between discount codes and referral links. I reached out to the customer support team and I have to say that I was impressed by how quickly and easily the problem was solved. Janice was particularly helpful in providing me with a clear explanation of how the system works and what I needed to do to get the best deal. Thanks to her, I was able to complete my purchase with confidence and ease. Overall, I am very satisfied with the level of customer service I received and I would highly recommend this company to others. Thank you again to Janice and the rest of the team for their excellent support!
I would like to commend the Refersion team, specifically Layth, for their amazing customer service! I had an issue with my login and they worked hard to resolve it. I received phone calls and emails with regular updates and was not forgotten about. I will gladly recommend Refersion to anyone. It doesn't hurt that the app itself is also very user-friendly. Thank you Layth & the Refersion team!
John is very keen to respond, helpful, and always shares help center articles that are great to have in your back pocket.
I recently faced login issues and contacted Refersion for help. John responded promptly and in a friendly and informative matter. He helped to resolve my issue and we're now fully logged in and set up to start making the most of Refersion. Thanks John!
John from Refersion is exceptional. He made the onboarding process feel effortless and set us on a path to success. I feel like we're about to launch a groundbreaking e-commerce affiliate powerhouse. It couldn't have been better!
Support is always on point! An Diana was the one I worked with and had my problem solved in less than 5 min! Awesome!
Refersion has been a great app and partner to work with in the affiliate marketing space. If you are looking to ramp into affiliate programs this is a great way to do it, they are friendly, helpful and have a good network to work with. My biggest ask is that they continue to improve their attribution so I can more easily track conversions, its not bad, just a bit more manual than I would like.