Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and easy setup. They value its effective commission tracking, affiliate management, and detailed performance metrics. The post-purchase affiliate sign-up feature is seen as a key tool for enhancing brand loyalty and sales. Many merchants report business growth after using the app. The customer service, especially chat support, is praised for its responsiveness and helpfulness. The app's customization capabilities and supportive onboarding process are also well-regarded.

August 10, 2023

We've been a Refersion customer for about 5 years and the team has always been great to work with.

Recently, we were working on a project to connect Refersion to a landing page platform and Andre from the team was a huge help to get the project completed!

Tiege Hanley
United States
Almost 5 years using the app
February 13, 2017

I don't work with many affiliates but the app has done its job.

Best Maps Ever
United States
Over 7 years using the app
December 15, 2015

Great app. I've used it for a month and had no problems. Support was quick (within a few hours) and very helpful. Just know that it takes a few hours for the affiliate sales to show up in the refersion data base. Everything has worked well and refersion is helping us pull of successful affiliate campaigns. Thanks guys!

Ezpacking
United States
Over 7 years using the app
May 18, 2016

I love Refersion! Super easy to set-up and use.

Bonnie And Clyde Pet Goods
Canada
Almost 7 years using the app
Edited May 23, 2023

I would like to be able to export more data from the API, luckily John and Eugene always help us to get the reports. but I would like to automate those process and get the commission payment status by order/sku from the API.

Planet Of The Vapes
United States
Almost 7 years using the app
October 7, 2015

Used to work well but I've ran into three different things broken within the app in the last week – affiliate count doesn't update when you delete affiliates, inaccurate billing / invoicing dates and the downgrade link doesn't work once you've upgraded to a paid plan. Too expensive in my opinion too.

Workoutlabs
United States
Over 6 years using the app
December 21, 2013

Nice, honest guy, great customer service. Recommended. A+++

Dandl Co
United States
3 months using the app
September 27, 2016

AWESOME! EASY! HELPS SO MUCH WITH BUILDING HYPE!

F3mm3fatal3
United States
Over 6 years using the app
August 15, 2017

I'm still seeing if this will be profitable for me. But I love the idea and support I have received! Thanks Erik!

Essential Oil Style
United States
Over 6 years using the app
November 7, 2016

Great way for anyone running a physical products e-commerce store to benefit from an affiliate program. Easy to use for both the client and affiliate.

Nutririse
Canada
About 6 years using the app