Reviews (482)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust affiliate management and exceptional customer support. They appreciate its seamless Shopify integration, user-friendly setup, and effective tracking of affiliate activities. Features like post-purchase affiliate recruitment are particularly praised for boosting business growth. Merchants credit the app with increasing both affiliate numbers and sales, thanks to its customizable and efficient partnership tools.

Edited January 4, 2019

So far, so good! Shibo has been amazing at helping me get up and running. It's pretty self explanatory too.

I tried Leaddyno but it was a real headache.

So far I'm loving it!

+++++++++++++++++++++++++++++++++++++

I'm updating my review.

After using this program for a couple of years, I'm finding that the platform isn't intuitive anymore, there is only online support during "banking hours" and reports are not very robust.

While it's not horrible, it's not as easy to use as I would like, being a busy store owner. so I'm going to be looking for a new one.

Sonia Roselli
United States
Over 2 years using the app
Edited March 4, 2020

Refersion makes it simple to run an eCom affiliate program and integrates with key partners in the eCom space. They have great service and are easy to work with. Nick helped me with a custom report and was able to get the dev team to correct it and re-run it in no time. Great team over there!

Microbe Formulas™
United States
Over 2 years using the app
Edited March 20, 2020

Andre was great and did everything I needed quickly and smoothly!! I was so confused and he helped me right away.

THE GOLDEN SECRETS
United States
Over 2 years using the app
May 6, 2023

I recently had a technical issue regarding the priority between discount codes and referral links. I reached out to the customer support team and I have to say that I was impressed by how quickly and easily the problem was solved. Janice was particularly helpful in providing me with a clear explanation of how the system works and what I needed to do to get the best deal. Thanks to her, I was able to complete my purchase with confidence and ease. Overall, I am very satisfied with the level of customer service I received and I would highly recommend this company to others. Thank you again to Janice and the rest of the team for their excellent support!

Irresistible Me
United States
About 2 years using the app
January 17, 2018

I would like to commend the Refersion team, specifically Layth, for their amazing customer service! I had an issue with my login and they worked hard to resolve it. I received phone calls and emails with regular updates and was not forgotten about. I will gladly recommend Refersion to anyone. It doesn't hurt that the app itself is also very user-friendly. Thank you Layth & the Refersion team!

Sol And Selene
United States
About 2 years using the app
January 13, 2023

John is very keen to respond, helpful, and always shares help center articles that are great to have in your back pocket.

H.V.M.N.
United States
About 2 years using the app
January 13, 2023

I recently faced login issues and contacted Refersion for help. John responded promptly and in a friendly and informative matter. He helped to resolve my issue and we're now fully logged in and set up to start making the most of Refersion. Thanks John!

SOSU Cosmetics
Ireland
About 2 years using the app
June 7, 2024

John from Refersion is exceptional. He made the onboarding process feel effortless and set us on a path to success. I feel like we're about to launch a groundbreaking e-commerce affiliate powerhouse. It couldn't have been better!

Pure Life Vitalize
Netherlands
5 days using the app
June 16, 2022

Support is always on point! An Diana was the one I worked with and had my problem solved in less than 5 min! Awesome!

RUF Fitness
United States
About 2 years using the app
April 15, 2022

Refersion has been a great app and partner to work with in the affiliate marketing space. If you are looking to ramp into affiliate programs this is a great way to do it, they are friendly, helpful and have a good network to work with. My biggest ask is that they continue to improve their attribution so I can more easily track conversions, its not bad, just a bit more manual than I would like.

Black Buffalo
United States
About 2 years using the app