Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, responsive customer support, and seamless Shopify integration. It's praised for managing affiliate programs, tracking sales and commissions, and aiding business growth. Merchants value its customization capabilities, tracking features, and post-purchase affiliate sign-up. It's seen as a cost-effective affiliate marketing solution, with some merchants expressing long-term satisfaction. Its ability to handle affiliate-related or SKU-related compensations is also noted for its flexibility.

Edited October 6, 2022

Andrew is truly the best. He always saves the day! He is so clear, kind, and communicative. I marked an email as urgent and he responded legit within the hour. Absolutely unparalleled customer support.

Heart & Soil
United States
Over 1 year using the app
June 16, 2022

Diana was so helpful in resolving my issue. Quick and very friendly service! Thank you so much for the help!

Astoria Activewear
United States
Over 3 years using the app
July 18, 2022

Diana was a huge help when I needed it! It'd be nice if Refersion would let us switch the conversion status back to Pending ourselves, but no big deal.

United States
Almost 2 years using the app
May 24, 2022

I was extremely please with how helpful Jenna from Refersion was. Thank you so much for your excellent customer service.

Alkaline Herb Shop
United States
About 4 years using the app
June 17, 2022

Kiera has been so responsive to all of my emails. She is friendly and has been incredibly helpful. Thank you!

United States
Over 2 years using the app
July 26, 2022

Andrew is SO helpful! He is quick and efficient with resolving any issues I may have. Our team appreciates all of his help and guidance!

United States
Over 1 year using the app
August 4, 2022

Eugene was very helpful. Love how fast they resolved my issue. Submitted my issue at night and they solved it the morning after.

United States
About 1 year using the app
June 29, 2022

Staff are helpful when you reach out and need help. They respond quickly and Diana fixed our payment issue in a short space of time.

Immaculate Vegan
United Kingdom
Almost 2 years using the app
June 16, 2022

Support is always on point! An Diana was the one I worked with and had my problem solved in less than 5 min! Awesome!

RUF Fitness
United States
About 2 years using the app
July 15, 2022

I love your customer care - especially (in no particular order) Jenna, Nick, and Andrew. They've been really terrific and gone above and beyond on our tickets. Thanks for making the software and keeping it tight and right!

Gussys Gut
United States
About 1 year using the app