Reviews (494)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running affiliate, influencer, and ambassador programs that boost sales with minimal ongoing work. They highlight fast, solution‑oriented support that often goes above and beyond. Key benefits include easy setup, a clean interface, post‑purchase affiliate sign‑up, flexible tracking and commission rules, simple PayPal mass payouts, solid reporting, and helpful integrations. Many say pricing is fair and the program quickly pays for itself.

October 17, 2023

Andre was incredibly helpful in problem solving and troubleshooting several questions we had with the program after switching to a headless website.

RHOBACK
United States
Over 3 years using the app
September 19, 2023

Andre and Andrea were a great aids in not just getting us setup on our Shopify Plus store but going above and beyond to ensure that we had more than enough to succeed with Refersion! They were available for all of our onboarding questions and were always willing to help in any way they could. Very pleased with Refersion’s customer service so far!

Muenster Pet
United States
About 2 months using the app
August 28, 2023

Andre has been my go to for support and he has always been incredibly helpful. I always ask him any questions I have because I know he will always fully get any questions I have answered and always in a timely manner. He has definitely made my experience with Refersion a very good one!

atgbuddies
United States
About 1 year using the app
August 11, 2023

I have had a great experience with Andre in the customer care/live chat department! He answered all of my questions & even included images of the steps I needed to follow.

myze The Daily Care for Eyes
United States
8 months using the app
January 9, 2018

Great app, and terrific customer service from the team behind it. Layth was such a fantastic help to us recently, and worked with us to make some rather large changes to our existing commission structures. He made an otherwise very painful process quick and easy - can't ask for more than that. Thanks so much!

Breakingt
United States
Over 3 years using the app
Edited May 1, 2017

Ran into some issues initially with the App. For whatever reason, it wouldn't track commissions when switching browsers. I did a complete restart and cache/history clear on all browsers, and then my test orders went through. Initially there was a delay in support, but after making contact, they have been very responsive. The only thing it really needs further is to be able to change the Social Media icons for simplicity on the Affiliate's end (If it's not stupid simple, they won't use it we found out), so hopefully they can customize that or enable that option for the near future and I think this will be the best affiliate App available. So far, for it's features and simplicity of integration, it's the best thing going, and the pricing seems pretty fair for what we need.

Ninja Brand Inc
United States
9 days using the app
August 9, 2016

Works a treat, would recommend!

Iron Tanks Gym Fitness
Australia
Over 1 year using the app
March 11, 2016

good customer service ! great so far

Privei 2
United States
About 6 hours using the app
July 11, 2016

Great app! Will definitely keep using.

Jadeyoga
United States
5 months using the app
November 4, 2016

Work beautifully! Really easy to use.

Bloomtown Botanicals
United Kingdom
21 days using the app