Reviews (1,017)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, with staff members like John, Janice, and Andre frequently commended for their responsiveness. The platform is noted for its easy onboarding and setup, enhancing affiliate marketing efforts and increasing sales through effective program management. Its user-friendly interface and seamless Shopify integration make navigation and enhancement of setups straightforward. The app also offers comprehensive affiliate management features, including detailed performance tracking, easy payment setups, and flexible commission structures. Additionally, educational resources such as tutorial videos and FAQs are valued for maximizing the platform's utility.
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This app works like a charm and Alex is a fantastic partner - professional, intelligent, and responsive. We're delighted!
I am so glad we switched our merchant account to Shopify and was thrilled to find Refersion. The affiliate program they provide is very user friendly as well as creative. But what really sold me has been their fantastic customer service. I set up this account w/o bugging our web developer (kind of a big deal for me) and the few questions I had were immediately addressed and resolved by Refersion. FAN!
In the grand scheme of things, Refersion has been the easiest app for setting up an affiliate program. Just like Shopify itself, this app is very easy to use and the service is wonderful.
It's a no-brainer. The app is free until you start to make money and then you pay which is exactly how an affiliate program should be. Although it's obvious that this app is quite young, I feel that it will only get better and I'm excited for that.
The easiest platform to setup and the most streamlined interface I have ever seen. Easily operate your entire referral program with just a few minutes of setup and the rest is point and click. We have grown our business 30x in a matter of months with this software. The only problem you will have will be, can you keep up with inventory demand?
Thanks for incorporating my suggestions in the main stats interface. I ran programs for 15 years in another industry and I will say that this is a top-notch affiliate program built to work great with Shopify where others may not integrate as well. Great work.
Refersion is the best in house afilliate program you can use for your store. It's all very straight forward making it easy to recruit more brand ambassadors and set up great offers. Pricing is super fair and scales with your business as you grow. I highly recommend Refersion over any other option.
This is a rudimentary software that does an ok job and we've been running it for years. However it has lots of bugs that have been there for literally more than 5 years and they do not fix them or listen to feedback.
The app is poorly designed and has innumerable annoying nonsensical features, like notifications and popups that you cant get rid of after dismissing them literally 100 times. When you go to your dashboard log in it takes you to a log out page and asks you to create a new account. When you go to an affiliate it takes you to an error page using 1990s terminology "uh oh goose egg!".
Every time I go on here it is an exercise in irritation and frustration. Dont bother giving them suggestions they never listen.
Thank you for your feedback and we are sorry to hear about your experience. We have appreciated your partnership over the years and certainly regret that your concerns have not been addressed to your satisfaction.
Feedback from our customers is a priority for us and does play an integral role in helping to shape our product’s roadmap. We are reviewing your feedback and will work to incorporate improvements in upcoming development cycles. Though we haven’t been able to connect to discuss directly yet we will follow up again with your team when we have an update!
This is by far, one of the most user friendly apps I have added to our store. Customer service is very prompt and extremely friendly and knowledgeable via the chat module on their site. The backend is clean, modern and stress-free, highly recommend this app and company!!
So far this app looks to be a great affiliate marketing tool combined with a customer referral tracking system. I've been working closely with Brittany to get our campaigns set up and she's been extremely responsive and super helpful. Great experience so far, hope to generate some serious sales from it!
Love this app! One of the best referral apps out there! Definitely recommend using this company!