I am still at the early stages of trying this app, but the support I got from them so far is impressive, special thanks to Andre for his amazing work.
Onboarding was easy and smooth, Olivier helped me out. He was very communicative and replied to my questions in a timely manner. He also offered an additional meeting for getting familiar with the platform.
One thing I would change is I did have 3 different reps email me about setting up the account. It also took a few days to receive the collaborator request and was sent to a different email than given (goes to your store's email not the one you sign in with) so that was a little clunky.
I think this is going to be a great tool for our site, just what we were looking for. Andre has been a huge help making sure everything is working properly for set up!
I used this app and had tons of questions and concerns and Olivier from reversion helped me through it all!!! I love these guys and definitely staying ! Thanks again man!!!
I will be using this app to pay affiliates. Have not had to utilize it yet but it seems to be a great app. Andre did a test order and everything is set up properly and working smoothly.
US BioSolutions Direct
Refersion has the best support of almost ANY app I've used. And Andre over there is amazing! Probably the best affiliate app out there. Highly recommended!
Andrew was really helpful and helped me get everything set up seamlessly, he deserves a beer. Make sure it’s a pint :)
Refersion has been great. Simple to set up, easy to use and Andrew from customer service is quick and responsive! If you're looking for an easy way to get affiliates set up, look no further.
I am really liking this app. After some awesome assistance from Olivier, I was able to confirm everything is working as expected. I am super excited to use this app to expand my user involvement.
The Pink Makeup Box
I do not recommend this app. There is no delete/edit button for you if you’ve typed an error into a conversion/commission amount. If you make a mistake, You have to email Support for them to delete it for you. ♀️ Then to top it off, they don’t respond right away, you have to wait at least a week for the issue to be fixed. I don’t understand why they don’t just add an “edit” or “delete” button.
Instead of having the affiliates wait for their payment while they take their sweet time to get to it.
I NEVER ever complain or leave bad reviews! This is my first time writing one like this.. This means it has taken A LOT for me to get to this point. I will be finding a new app if they can’t get it together especially since this app isn’t cheap... I’m paying for their “best” package.