Reviews (484)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust affiliate management and exceptional customer support. They appreciate its seamless Shopify integration, user-friendly setup, and effective tracking of affiliate activities. Features like post-purchase affiliate recruitment are particularly praised for boosting business growth. Merchants credit the app with increasing both affiliate numbers and sales, thanks to its customizable and efficient partnership tools.

March 12, 2016

The best affiliate app for shopify by far. It only took me a few minutes to setup and be completely ready to go. Valuable tool for our emerging store.

Iconiqbottle
United States
Over 3 years using the app
March 7, 2024

John was an amazing person to work with!

Embr Labs
United States
Over 3 years using the app
March 16, 2022

Refersion is great. Super easy for the merchant and super easy for affiliates to join our program and grab their link. I recommend refersion to everyone.

Grow Fragrance
United States
Over 3 years using the app
August 7, 2018

We've been using this for the affiliates we work with, and helps us keep track of everything. When we had issues we just emailed support, and Emma was so helpful and prompt.

Luminance
United States
Over 3 years using the app
September 27, 2022

I want to thank Jenna for clarifying all my questions regarding the conversions, affiliate link tracking, and use of discount codes/coupons. 5 stars rating :) Thanks
Adrian Buga

EUROGATOR LLC-Innovative Science
United States
Over 3 years using the app
June 16, 2022

Diana was so helpful in resolving my issue. Quick and very friendly service! Thank you so much for the help!

Astoria Activewear
United States
Over 3 years using the app
October 17, 2023

Andre was incredibly helpful in problem solving and troubleshooting several questions we had with the program after switching to a headless website.

RHOBACK
United States
Over 3 years using the app
January 9, 2018

Great app, and terrific customer service from the team behind it. Layth was such a fantastic help to us recently, and worked with us to make some rather large changes to our existing commission structures. He made an otherwise very painful process quick and easy - can't ask for more than that. Thanks so much!

Breakingt
United States
Over 3 years using the app
Edited June 26, 2023

Updated to 5 stars. Customer service very graciously amended our plan. Thank you!

Be careful. They sign you on to a one year agreement that automatically renews, and will charge you for the rest of the year if you don't want to continue using their platform. A very disappointing experience, you'd think that after years of being a customer they'd let us move on without trying to squeeze our small business for more money.

Ora Cacao
United States
Over 3 years using the app
Refersion, Inc. replied June 12, 2023

Hello and thank you for your feedback. We are sorry to hear that you feel this way. We have certainly appreciated your partnership and would not want this to be your lasting impression of our service.

While we do have a number of month-to-month plans available, you were on a plan with a contracted term. With that being said, we always want to create a positive experience for our partners and we’re glad we were able to resolve this.

We wish you the best moving forward and if there's anything further we can do, please let us know.

Edited March 15, 2024

Janice was prompt in responding and her answers helped us solve our problem.

Shuler Studio
United States
About 3 years using the app