Reviews (1,017)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, with staff members like John, Janice, and Andre frequently commended for their responsiveness. The platform is noted for its easy onboarding and setup, enhancing affiliate marketing efforts and increasing sales through effective program management. Its user-friendly interface and seamless Shopify integration make navigation and enhancement of setups straightforward. The app also offers comprehensive affiliate management features, including detailed performance tracking, easy payment setups, and flexible commission structures. Additionally, educational resources such as tutorial videos and FAQs are valued for maximizing the platform's utility.

October 9, 2018

Great Ap so far and also fantastic customer service - especially from Shakima! Keep up the great work

BLUblox
Australia
About 2 months using the app
December 22, 2020

It is a great app. Very easy to adopt and Andrew has been very helpful through the set up. Great service!!

agoyUS
United States
About 2 months using the app
Edited July 13, 2020

Nick from Refersion has been very helpful to me and addressed all my concerns. I am very thankful to him and the rest of the team for all the prompt replies and always being there to answer my questions. Its been a very smooth journey easing into the app. The service is wonderful and I highly recommend everyone to try it out!!

KITHCUSTOM
Singapore
About 2 months using the app
October 10, 2019

Just started so I don't have any experience with the tool yet. But amazing customer service. Great team and helpful staff. Nick, Thank you very much !

Negative Ion shop
China
About 2 months using the app
August 8, 2019

Refersion customer service was awesome! I worked with Nick and he was the best he made sure that any questions or issues I had setting everything up was taken care of.

Pharma Xtracts
United States
About 2 months using the app
September 2, 2017

Had a great experience, particularly with Erik, in getting this set up. I wanted something that could track orders through our own wordpress site rather than just through shopify, and he was able to help me get it set up after just a few emails. Great support and prompt responses.

Inside Property Investing
United Kingdom
About 2 months using the app
September 5, 2018

So where should i begin, i knew i need a affiliate program was wondering about share&sale and actually hated the idea of not be that independent if im with them, so i gave reffersion a shot, took the 30day test time, got used to it and loved it but did never promo it, i wanted to try their competition first (ohter one is high rated) which i did............and guys, all i can say is be carefull with the competition, they count your views you get from anywhere, not even over affiliates but every traffic and try to charge you for it - SCAM ALARM!

so now? im back to reffersion, they saved all my data for me, emma the support is super sweet and helpfull in any way and they even grand me another 14 free days.

overall, reffersion is the No1 app if you need a affiliate program, its not for cheap products because they charge you per sale a fixed ammount, but to me thats the most fair possible option there is!

i love reffersion, and will stay with them - again also because of the support, exept on weekends you get responds within less than 10minutes, always competent, always helpfull!

keep up the good work guys!

ArtDecoJeweller
United States
About 2 months using the app
December 15, 2017

Awesome support! Emma is amazing !

Boldcrypto
United Kingdom
About 2 months using the app
October 16, 2016

So far so good! Easy to get started and looks promising!

Shaggy Unicorn
United States
About 2 months using the app
June 6, 2019

Wonderfull! Emma helped me with installing the app properly. I am using a thirth party payment provider, so Refersion did not work in the first stage. They helped me installing the app for free. Thanks Emma and Refersion!

Natuurlijk Presteren
Netherlands
About 1 month using the app