Reviews (1,015)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for launching and managing affiliate programs, noting its user-friendly interface and smooth integration with Shopify. It allows for easy tracking of affiliate performance and customization of compensation plans. Features like post-purchase affiliate sign-up are appreciated for boosting sales and customer loyalty. The app's customer support, with team members like John, Janice, and Andre, is frequently praised for being responsive and effectively resolving technical issues.
Refine
-
By rating
I’ve been using this for a few months and I’m very underwhelmed by the results. Encountered an issue with the referral code not being generated. The support said it was a bug from a few days prior which they had since fixed, but clearly their "fix" didn’t generate the code and the problem was still there. I think it’s fair to say they should have notified me of this major bug when I inquired about this exact feature just two days prior.
A big issue is that the app is not responsive or mobile-friendly at all and since all our influencers are on mobile, it doesn’t look good.
I invested quite a lot of time in the setting up & getting familiar with this complicated app, and at a rate of 89$ a month, this has been a huge waste of resources. I’m done. Will be waiting for a better app to come along.
Great app! Super easy to install. But the very best part is Brittany will answer all your questions! Thanks Refersion!!
Just installed the app earlier today, already linked to paypal and I've done a test purchase and everything looks great! I had one question in regards to making sure my installation was correct and I had an answer back within an hour from Layth detailing steps to complete my installation. Great support team and the app seems to be easy to work! Can't wait for Refersion to be a HUGE part of my business. CoolKidsDirect.com
Great customer service. Thank you Erik, cheers.
Great app for what it does. Clean and intuitive design. Easy to follow.
I just signed up! The set up is easy. The affiliate tracking dashboard is simple to understand and utilize. I appreciate the liquid coding for registration being provided for you. I added it right into my affiliate page. This also makes it easier for pre-existing affiliates to be able to log in and keep track of their earnings.
Easy to use. INCREDIBLE customer service. Great app... Great Price. What else do you need to subscribe now ? Nothing and you will not regret :)
I have decided to uninstall this app for the following reasons:
1. We offered a free shipping code to affiliates and Refersion couldn't handle it. The app deducted the cost of the shipping from the affiliate's total, so that the commission wasn't correct.
2. The customer service is lacking. It took days to hear back about troubleshooting.
3. In order to give the affiliates a unique weblink, we had to add another step and enter the link into the back end of Shopify. (So many podcasters have their own links to send referrals...I just think this workaround is a bit unnecessary.)
Love this app! It's such a simple way to keep track of my affiliates. I find it easy to use and so do my affiliates. Thats for such a great service!
My thanks to Erik and the Support Team at Refersion for their knowledgable, efficient and friendly help in setting-up my Shopify Store. Refersion is a vital value add component that will facilitate DBPC membership growth. Great and informative Crowdcasts !