Reviews (1,025)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting their affiliate programs, noting its seamless Shopify integration and easy-to-use interface. Key features like post-purchase affiliate sign-up and customizable compensation settings are especially appreciated for their flexibility. The app's strong tracking capabilities and efficient payment processes are also highlighted as beneficial for e-commerce growth. Additionally, the customer support team is praised for their quick and effective service, with specific team members often receiving special recognition for their assistance.

September 29, 2016

This could work. We look forward to it.

Artisan Snacks Corp
United States
About 1 year using the app
May 26, 2015

Great App, Easy to install, easy to use! Next step, find some affiliates!

POMMIER
United Kingdom
17 days using the app
August 23, 2019

The application is easier to use than I thought, Shakima came to my aid without me asking and at the right time, thank you Refersion hope to make a maximum of sales with you!

Belaskin
France
17 days using the app
November 17, 2018

I do belive that it is a great app, with amazing futures. But as any app, there are some negatives.

Benevita.shop
Norway
17 days using the app
March 11, 2016

So far so good. We've been using Reversion for about 6 months now to manage our affiliate program and it's been working very well. It was easy to set up, and it's easy to use (for both us and the referrers).

Lazenne
United States
About 1 year using the app
February 4, 2022

We've been through a few different affiliate platforms in the past few years. We've recently onboarded to Refersion. It was fairly simple to set up, though missing some vanity features. Support has been really helpful, in particular, Sean has been quick to help us optimize our system and get us set up on the open marketplace. Primary downside: I wish there was a simpler way to set up multiple offers for one affiliate (i.e. working with an influencer agency).

Füm™
United States
12 months using the app
September 6, 2018

I'm slowly gathering more and more affiliates which is great. Emma helped me a lot and extended my free trial! ')

Evolare Store
Germany
16 days using the app
January 20, 2021

Thank you Andre for the quick response and for helping us with the integration! So far our experience is great!

Sugarsand
Cyprus
16 days using the app
Edited October 3, 2017

My experience was great up until the past month when I was contacted to update my credit card, stating that a charge wasn't going through. Puzzled since funds are available on my card, I responded inquiring about the amount they were wanting to charge - I have a protection that does not allow any charges to go through if I haven't pre-approved them.

After two attempts to get my response and two different people responding with simply "update your credit card number" (no response to my actual question), I received an automatic email stating that my account has now been cancelled due to unsuccessful attempts to charge my card.

I'm sad with a bad taste in my mouth with how this company went about evading my direct question of the amount they were attempting to charge and simply cancelling my account - it gives the impression they were attempting to charge more than I had agreed on.

I'd say the app itself works fine but the people behind it have raised many flags for me and I feel it a duty to share this experience.

UPDATE: After receiving a phone call from Shibo, it was explained that the cancellation was an automatic result from a final attempt to charge my card - it wasn't an intentional action.

In the end, Emma and Shibo explained that the charges they were attempting to put on my card were the same as my original payments which is all I wanted to confirm in the first place so I could dig deeper on my end. I've cancelled my subscription though I may return as a customer in the future. The app itself works fine for what I was using it for.

Bunny Butt Yoga
Canada
Over 1 year using the app
October 7, 2017

Great help from Eric, thanks for helping me setting Refersion up on the site. Already have my first affiliate from the Marketplace.

Unicornllama
United States
16 days using the app