Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide insights into customer behavior through replay and survey features. They find the real-time replay feature useful for identifying website issues and appreciate the customizable survey for direct customer feedback. The app is praised for its user-friendly interface, efficient performance, and excellent customer service. It offers a free plan, but many find it valuable enough to upgrade. It's particularly beneficial for new businesses, described as a game-changer for boosting productivity and understanding customer journeys.

June 17, 2019

I will be using this app to view how customers interact with my site. I am still in the testing phase.

JaySer Beauty & Fitness
United States
3 months using the app
Edited June 16, 2020

top Provide some detail about what you did or did not enjoy about using this app. Your comments can

BackRight
Netherlands
3 months using the app
Edited June 7, 2020

This is very helpful for us to sell products and better understand what customers are doing. This is a very good app.

FLYCOOLSHOP
China
3 months using the app
November 22, 2019

Great app to understand your customers! Useful to understand patterns of navigation and conversion.

Smarthomelabs
Australia
3 months using the app
September 22, 2021

Awesome app, excellent customer service. I was able to correct many things that were not showing up quite right on the website thanks to watching the replays. Thanks for the great app.

Sol E Ciel
United States
3 months using the app
July 23, 2019

This is great ! Though It can't scan the check-out page / payment page. And ,the app has only 1 page for all visit videos.

Adultscampus
Hong Kong SAR
3 months using the app
Edited July 11, 2020

Hi,
The app is working just fine for now, we are able to see how customers are interacting with our website and it's free.....thank you!

yourartcanvas
United Kingdom
3 months using the app
February 25, 2020

amazing app to see what customers are doing on your web store. would recommend -wish it had more features such as smart recommendations of what to do based on customer recordings to improve the store

AKINGS
United States
3 months using the app
August 13, 2020

Looking great! I have had a few hundred users on my page in the last few days and some of them have reached checkout, but abandoned there. It seems as though I can now see what they are doing

LXRD CLOTHING™
Italy
3 months using the app
Edited June 10, 2020

This app is amazing and free !
you should definitely add it the your store. You can see the exact position of the customer pointer.

EMMA Bordeaux - Collier prénom
Belgium
3 months using the app