Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (1,425)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for efficiently collecting positive reviews and boosting online reputation. It integrates reviews on websites and offers professional email templates for review solicitation across platforms like Google and Trustpilot. Features include follow-up emails, and the app is noted for its easy installation and straightforward use. Customer support is consistently praised for being responsive and effectively addressing concerns.

August 11, 2023

Bright eye cashing logo, the fact that it is builted for the Shopify platform, and it is quick and easy ti ues.

Glamor Glitch
United Kingdom
5 minutes using the app
Reputon replied August 13, 2023

We appreciate your feedback! 🙏If there is anything else we can do, please do not hesitate to contact us at info@reputon.com.

November 2, 2023

If we could add a reward code for customer leave review that will be better

Crown Forever
United States
About 3 hours using the app
Reputon replied November 5, 2023

Thank you for your feedback! We are working on this feature right now and plan to release it soon.

Edited February 24, 2021

Very easy to use and helpful! Unfortunately there's no feature to set multiple languages emails with which the service would have gained 5 stars!

Spelta Milano
Italy
About 2 hours using the app
Reputon replied February 27, 2021

Hi,
Thank you for your review! Unfortunately the app doesn't support multiple email templates. However you can edit the email template and re-write it in 2 languages.

Regards,
Reputon Team

September 15, 2023

Easy to install and easy to use!

bellacouturecarmel
United States
5 minutes using the app
Reputon replied September 17, 2023

Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com

May 5, 2021

Super easy to set up and does everything that we need a review app to assist in automating. Took 5 minutes to set up.

kebet packaging
Australia
4 minutes using the app
July 15, 2023

Estoy empezando por eso las cuatro estrellas luego veremos como sigue bregando la
aplicacion y le estare dando la estrella que falta. por ahora lo dejare asi.

De todo para todos store
United States
About 1 hour using the app
Reputon replied July 18, 2023

Gracias por los comentarios. Esperamos que la aplicación lo ayude a satisfacer sus necesidades comerciales.

June 16, 2020

Looks good to far. Set-up was not too complicated. Let's see how this puppy can fly!! Thank you very much

WILDWURST
Switzerland
About 1 hour using the app
February 13, 2024

La acabo de descargar y es muy amigable

Leonora México
Mexico
About 1 hour using the app
Reputon replied February 15, 2024

¡Nos alegra escuchar eso! Estamos encantados de que encuentres nuestra aplicación amigable. Si necesitas ayuda o tienes alguna pregunta, no dudes en contactarnos. Estamos aquí para ayudarte

Edited March 6, 2021

Update: Following my review, developer updated app to prevent this from happening. Sent emails to previous orders without notifying us! Very Upsetting! Does not offer control over what it sends.

Bleeding Tarmac
United States
About 2 hours using the app
Reputon replied February 20, 2021

Update: we have fixed the issue, once you install the app you will be prompted to choose whether you would like to send emails to past customers or not.

Regards,
Ivan @ Reputon

February 1, 2024

easy to use and effective

Delight
United States
3 minutes using the app
Reputon replied February 5, 2024

Thank you for the review! Your feedback means a lot to us. Should you need assistance or have any questions, feel free to reach out at info@reputon.com