Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and effective review collection. They appreciate its automation capabilities, which allow for gathering new reviews and gaining Google Reviews from past customers. The integration with Google and Shopify is also valued. It's seen as a crucial tool for addressing issues before a negative review is submitted. Merchants highlight the user-friendly interface and time-saving automation features. They also note its ability to increase the number of 5-star reviews and build customer trust. Many commend the excellent customer service and affordability compared to other review apps.

September 13, 2023

best review app for google place. all businesses need this

BBCrafts.com
United States
About 2 months using the app
Reputon replied September 17, 2023

Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com

March 25, 2024

kg

Sonder Mountain Apparel Co.
United States
14 days using the app
Reputon replied April 22, 2024

Thank you for the review! Your feedback means a lot to us.

January 4, 2024

I have just installed the App......

African Pride Collection
South Africa
6 minutes using the app
Reputon replied January 8, 2024

Thank you for the 5-star rating! Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com

April 4, 2024

great app

Ecorosesla
United States
12 minutes using the app
November 5, 2023

Good for quick use.

Nexgen
Canada
About 1 month using the app
Reputon replied November 6, 2023

Glad to hear it served you well for quick use! If you ever need anything more or have suggestions for improvement, feel free to share.

October 18, 2023

so far so good

Marijke Mode
Netherlands
Over 2 years using the app
Reputon replied October 20, 2023

Thank you for taking the time to write a 5-star review for our app! If you ever need assistance or have any feedback, feel free to let us know at info@reputon.com

October 19, 2023

I've been trying to get in touch with the Reputon team for more than a month now and they have been ignoring my emails. We are on one of the most expensive plans and it's unfortunate that we can't get help with anything. No way to see or manage reviews in their apps. We just see opens and clicks but no reviews... Disappointed in this app and their non-existent support.

Pepper + Vetiver
United States
14 days using the app
Reputon replied October 20, 2023

Yesterday, you installed our app, and within this short timeframe, you've already received four 5-star reviews on Trustpilot and three 5-star reviews on Sitejabber. We promptly addressed all your inquiries via email and explicitly communicated that clicks are the final metric we track, given our current technical limitations in monitoring reviews on third-party platforms. Please note that we are always ready to answer any questions you may have.

October 19, 2023

So simple to set up

Tumblyy
United States
4 months using the app
Reputon replied October 23, 2023

Thank you for sharing your experience! We're thrilled to hear that setting up was a breeze for you. If you have any more feedback or questions, feel free to let us know.

April 20, 2024

Prodotti innovativi e servizio di delivery impeccabile

EG ValueTech
Italy
About 11 hours using the app
October 25, 2023

Excellent app so far!!

Sauce on the Biscuit Coffee Co.
United States
4 months using the app
Reputon replied October 27, 2023

Thank you for the glowing review! 🌟 We're thrilled to hear you find the app excellent. If you ever need assistance or have more feedback, we're here for you!