Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and effective review collection. They appreciate its automation capabilities, which allow for gathering new reviews and gaining Google Reviews from past customers. The integration with Google and Shopify is also valued. It's seen as a crucial tool for addressing issues before a negative review is submitted. Merchants highlight the user-friendly interface and time-saving automation features. They also note its ability to increase the number of 5-star reviews and build customer trust. Many commend the excellent customer service and affordability compared to other review apps.

Edited February 9, 2022

Update-after 2 years of using this app it still amazes me the seamless syncs from customer emails to Google. It is awesome! We have used others on the past but this app gets the most reviews back from the customer It lets you know any negative ones so you can follow up with the customer to resolve issues. We are now receiving more and more reviews. We highly recommend installing the app. Customer service and notifications are excellent. The app goes over and beyond what I expected.

Estancia Tiles
United States
Almost 2 years using the app
June 29, 2021

Great tool. Easy to use and clear UI. Haven't used any support as it's easy to set up and may not require any help.

Crave
India
Almost 2 years using the app
Reputon replied June 29, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

May 19, 2022

great app, helped us understand customer feedback much better happily recommend it to anyone wanting this kind of service

Swolefoods
New Zealand
Almost 2 years using the app
Reputon replied May 19, 2022

Dear Customer,

Thank you for having time to write the review. We appreciate your feedback.

Reputon Team

January 3, 2023

Great app with good pricing options. Does excactly what we expected. Easy to use and setup. Cheers, George

Bedrukjeblokje
Netherlands
Almost 2 years using the app
Reputon replied January 3, 2023

Hello,

Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email to info@reputon.com

Reputon Team

August 2, 2021

We have already started getting reviews. I love that we don't need to do anything, just wait for the app to send the email and see what we get. It's also great that they notify you if it's less than 5 star.

Open Goaaal Australia
Australia
Almost 2 years using the app
Reputon replied August 3, 2021

We are happy to know our app saves your time and lets your business growing! Thank you for the support!

Reputon Team

January 31, 2022

Thank you goodddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

Halalaya
Spain
Almost 2 years using the app
Reputon replied January 31, 2022

Thank you for having time to write the review!

Reputon Team

October 22, 2019

Appears to be working great. No issues and reviews are coming in already.
One thing less to worry about!

festiFACE
United Kingdom
Almost 2 years using the app
Reputon replied October 28, 2019

Thank you! Hopefully Reputon will boost your rating soon!

May 11, 2022

Simple, yet effective. It's exactly what our business was looking for. Price is a bit steep though compared to other apps that offer a lot more features.

Chiseled Perfections®
United States
Almost 2 years using the app
Reputon replied May 19, 2022

Dear Customer,

Thank you for having time to write the review. We appreciate your feedback.

Reputon Team

February 12, 2020

On the free plan which suits what we need right now. Working well and very happy. Would recommend.

Gottle Gas
United Kingdom
Almost 2 years using the app
June 1, 2019

excellent. i like a lot. i use with facebook and it works excellent. thaks you so much. nice nice nice nice

Todo Licencias PTY
United States
Almost 2 years using the app
Reputon replied June 16, 2019

Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews and avoid some negative ones!