Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and effective review collection. They appreciate its automation capabilities, which allow for gathering new reviews and gaining Google Reviews from past customers. The integration with Google and Shopify is also valued. It's seen as a crucial tool for addressing issues before a negative review is submitted. Merchants highlight the user-friendly interface and time-saving automation features. They also note its ability to increase the number of 5-star reviews and build customer trust. Many commend the excellent customer service and affordability compared to other review apps.

July 7, 2019

Great app, using it for almost a month now. If you want to improve your rating this app is definitely what you need.

One suggestion, would be great if you also could cancel some reviews that are going to be send.

Artimal
Netherlands
3 months using the app
Reputon replied July 19, 2019

Thank you for the feedback! We hope that Reputon will help grow your online rating fast!

Edited February 16, 2021

I turned this on and cant keep up with the review responses. Note, I was unaware that it would send out "BONUS" reviews to the previous two months of order. This led to a ton of reviews but also to customers calling thinking that we sent them out a new order. Overall, I have been happy with the product. Im still on the free plan and maybe available once I pay but it would be nice to eliminate a negative comment response. If they pick a unhappy smile face then it ends. Customers will reply to the negative section and expect that to be proof that they edited an order. Second, would like to set based on date. As a subscription business Id like to send customers that have been on for Day 35+.

PetScy
United States
3 months using the app
July 6, 2020

This app is fantastic, helps you get great reviews and controls the customer experience. Really great app.

PUR Cold Pressed Juice | Juice Cleanses Shots
United States
3 months using the app
January 28, 2022

Works great and easy to use. Setup was no problem and the reviews are flowing in. Thank you Reputon!

Quiteoften
Netherlands
3 months using the app
Reputon replied January 30, 2022

Thank you for the review! We appreciate your feedback and are happy to know the app helps your business to boost!

Reputon Team

April 24, 2020

I love how we can capture negative reviews - a lot of times the negatives we get are from people who have never contacted our store so this is really helpful!

Hippie Skin
United States
3 months using the app
April 14, 2022

buenisimo widged cumple con su función me encanto el diseño, y aparte es muy bonito como despliega los reviews

lovelyshop.mx
Mexico
3 months using the app
Reputon replied April 14, 2022

Estimado cliente,

Gracias por tomarse el tiempo para escribir una reseña de 5 estrellas.

Agradecemos sus comentarios.

Reputon Team

July 1, 2019

Great app, we're getting lots of fantastic reviews that we never had before! I would definitely recommend this app to anyone with a small business.

The Flaming Hoop Chilies
Canada
3 months using the app
Reputon replied July 19, 2019

Thank you for the feedback! We hope that Reputon will help grow your online rating fast!

November 30, 2019

Very Easy to get reviews. Simple solution to a need service. I just started with it, but looks like it is an easy solution

RX-able.com
United States
3 months using the app
Edited July 22, 2020

I just started using it today and already got 5 new reviews!! I love it!!!!!!!!!!!!!!!!! Salute to you guys!!

Hold That Down Bruh Comics
United States
3 months using the app
April 6, 2019

Vladimir from Reputon has been so helpful in quickly answering all my questions and really going above and beyond by sending out the first email reviews for me and offering great suggestions to make the most out of the app! Great job on this app! I look forward to seeing this app in action and highly recommend everyone add this to their Shopify store. - glamupgear.com

glam up gear
United States
3 months using the app
Reputon replied April 6, 2019

Thank you so much! We are happy to help our clients!