Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, especially for small businesses. It automates review collection, aids in managing customer feedback, and helps increase Google Reviews, boosting store credibility. The app also assists in resolving client issues, preventing negative feedback, and promoting 5-star reviews. Many commend the customer service for its promptness and friendliness, making it a valuable tool for fostering customer trust and loyalty.

January 26, 2022

Working great x I love how easy it is to install and manage. Highly recommend starting on the light plan as apposed to the beginner

Foxs Bargains Aus
Australia
2 months using the app
Reputon replied January 26, 2022

Thank you for having time to write the review! We appreciate your feedback.

Reputon Team

November 10, 2020

Works wonderful, have sent mails to old customers. Got 30 reviews the first 3 hours. And I can choose where I want to have my reviews. Really easy to handle. Unbelievable!

MASXS
Germany
2 months using the app
June 15, 2020

Helpful to receive reviews... We would all love 5star reviews but less than that also help to improve the company site too

Lotties Gifts Boutique
United Kingdom
2 months using the app
May 10, 2019

I use this app because I really need some reviews on my new store. Hoping people will respond so others can learn more about my products.

Tigbul's Variety Fashion Shop
United States
2 months using the app
October 31, 2019

Pros: Excellent opporunnity to discover unhappy customers and assist them. Also their negative reviews go to inbox vs. posted online.
Cons: I don't see anywhere stats on how many positive reviews were posted based on the email sent by reputon. Also, option to send a second follow up email would be great.

Glownar Aesthetics
United States
Over 3 years using the app
September 14, 2019

This app is free and it's a good shopify application

Ruff Watch
France
2 months using the app
June 7, 2019

I use this app to help with customer feedback.
This is a good method to grow your business through google and social media.
setting up is a breeze

F&K POWERTOOLS PTY LTD
Australia
2 months using the app
Reputon replied June 16, 2019

Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews!

February 17, 2022

Great app! The has an Nice and easy interface with true results. Customers really interact. Thank you guys

RAG Tailors
Portugal
2 months using the app
Reputon replied February 17, 2022

Thank you for having time to write the review! We are happy to know you have had a great experience!

Reputon Team

October 26, 2022

This is the fifth store where I install this app. Getting several 5* reviews every month on Truspilot is amazing.

Summum Coffee
United Kingdom
2 months using the app
Reputon replied October 26, 2022

Hello,

Thank you for the review.

Please, let us know the problems you have by sending email to info@reputon.com

Thank you.

Reputon Team

June 28, 2020

It helped get more feedback from my clients. Very good. And very practical for the clientes as well.

Be Olivia
Brazil
2 months using the app