Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (1,360)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for quickly enhancing online reputation by boosting positive reviews, which may increase sales. It features an easy setup, user-friendly interface, and effective email system that bypasses spam filters. The integration with Google Reviews and the ability to manage negative feedback discreetly are significant benefits. Merchants also value the responsive customer support and smooth performance.

Edited February 16, 2021

I turned this on and cant keep up with the review responses. Note, I was unaware that it would send out "BONUS" reviews to the previous two months of order. This led to a ton of reviews but also to customers calling thinking that we sent them out a new order. Overall, I have been happy with the product. Im still on the free plan and maybe available once I pay but it would be nice to eliminate a negative comment response. If they pick a unhappy smile face then it ends. Customers will reply to the negative section and expect that to be proof that they edited an order. Second, would like to set based on date. As a subscription business Id like to send customers that have been on for Day 35+.

PetScy
United States
3 months using the app
July 6, 2020

This app is fantastic, helps you get great reviews and controls the customer experience. Really great app.

PUR Cold Pressed Juice | Juice Cleanses Shots
United States
3 months using the app
January 28, 2022

Works great and easy to use. Setup was no problem and the reviews are flowing in. Thank you Reputon!

Quiteoften
Netherlands
3 months using the app
Reputon replied January 30, 2022

Thank you for the review! We appreciate your feedback and are happy to know the app helps your business to boost!

Reputon Team

August 1, 2023

Reputon is simple, user friendly, and easy to navigate. It helps me save time by sending out my reviews for me so I can focus on other things like running my store. I just love having it on my store!

Athena Jade
United States
3 months using the app
Reputon replied August 6, 2023

We appreciate your feedback! 🙏If there is anything else we can do, please do not hesitate to contact us at info@reputon.com.

November 17, 2023

easy to use, been great for me trying to set up my website!

Bakery Boxes By Liz
Canada
3 months using the app
Reputon replied November 20, 2023

Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com

April 24, 2020

I love how we can capture negative reviews - a lot of times the negatives we get are from people who have never contacted our store so this is really helpful!

Hippie Skin
United States
3 months using the app
April 14, 2022

buenisimo widged cumple con su función me encanto el diseño, y aparte es muy bonito como despliega los reviews

lovelyshop.mx
Mexico
3 months using the app
Reputon replied April 14, 2022

Estimado cliente,

Gracias por tomarse el tiempo para escribir una reseña de 5 estrellas.

Agradecemos sus comentarios.

Reputon Team

July 1, 2019

Great app, we're getting lots of fantastic reviews that we never had before! I would definitely recommend this app to anyone with a small business.

The Flaming Hoop Chilies
Canada
3 months using the app
Reputon replied July 19, 2019

Thank you for the feedback! We hope that Reputon will help grow your online rating fast!

November 30, 2019

Very Easy to get reviews. Simple solution to a need service. I just started with it, but looks like it is an easy solution

RX-able.com
United States
3 months using the app
Edited July 22, 2020

I just started using it today and already got 5 new reviews!! I love it!!!!!!!!!!!!!!!!! Salute to you guys!!

Hold That Down Bruh Comics
United States
3 months using the app