Reputon Customer Reviews App , 1,147 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, especially for small businesses. It automates review collection, aids in managing customer feedback, and helps increase Google Reviews, boosting store credibility. The app also assists in resolving client issues, preventing negative feedback, and promoting 5-star reviews. Many commend the customer service for its promptness and friendliness, making it a valuable tool for fostering customer trust and loyalty.
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Works porfectly. Would be great to receive notifications, whenever someone completed a review. Also automatic 'thank you' discount code would be a good trigger.
Problems were fixed and the app now works great. I recommend upgrading your plan, it's worth it. The first thing people see when viewing our website is all of our great reviews! Woohoo!
Hello,
Thank you so much for the updated review! We are glad to know you have had a lot of reviews to display!
Regards,
Reputon Team
Nice app. I hope it will be better if the app can be installed easily and needs some improvements with the interface too.
Hi,
We would love to hear about improvements you want to see in the app. Please contact us at info@reputon.com
So far so good
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
I am still in the free trial mode, but so far so good! Looking forward to reading my clients reviews.
It took less than 10 minutes to send lots of mails to customers that purchased long time ago. In less than a day we have updated reviews on Google Shopping, Facebook and Trustpilot.
It is easy to add review-channels of choice and you can even decide the percentage of reviews you want from each channel.
It's a no-brainer!
Easy install & set up. Same day of installation app sent 17 emails. Thank you for the quick start!!
I am going to update my original 1 star review. After expressing my dissatisfaction, I received several emails. Initially, the emails were frustrating, and I seriously considered removing the app. Then I received an email from Natalie. She went above and beyond to listen to my issues, understand my frustration, but most importantly, FIX MY PROBLEM!! She helped me to set up the app to get my desired results. Now is the app perfect? No. However I am happy with how it is performing for my business. In this instance, Customer Support was the game changer. Natalie turned a bad experience into a good one, just by being attentive, understanding the issue and coming up with concrete solutions.
Hello, we are sorry to hear that you had a bad experience with our app.
The app is designed to send follow-up asking for reviews. You can add links to third-party sites like Google, Facebook, Etsy, etc. You can collect custom reviews as well by adding a link to the special form (by default this link is added). But to display these reviews, you need to install Testimonials Slider App with free plan. Or you can use any other app to display reviews.
So far seems easy to set up and generous that there is a free plan. This is a no brainer, no charge to build reviews. Thanks guys
Thanks for the review! We hope the Reputon will grow your ratings in no time!
great ap, it was easy to install, free to start with 50 emails a month! and it directly gave us some new good reviews!