Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, especially for small businesses. It automates review collection, aids in managing customer feedback, and helps increase Google Reviews, boosting store credibility. The app also assists in resolving client issues, preventing negative feedback, and promoting 5-star reviews. Many commend the customer service for its promptness and friendliness, making it a valuable tool for fostering customer trust and loyalty.

October 28, 2021

The App is a great and cost effective way to start managing reviews and encourage customer to leave feed-back.

Maggy Kay Gifts
United Kingdom
22 days using the app
Reputon replied October 28, 2021

Thank you for having time to write the review! We are happy to know the app helps your business!

Reputon Team

April 19, 2019

I used this app to help me with getting customers to leave feedback. The app was easy to install. I am so glad that I was able to locate it.

YourStyleClothing
United States
22 days using the app
Reputon replied April 20, 2019

Thank you for your review! Wish you a lot of positive feedback with Reputon!

December 19, 2022

I have not started sending out emails yet but this app is so easy to set up. The template is personalised to your store and customer. Very professional

Tivali
South Africa
21 days using the app
Reputon replied December 19, 2022

Hello,

Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email to info@reputon.com

Reputon Team

March 23, 2021

Just got that app, so far seems to be good. It would be good if we could customize emails to match the branding.

Bloompoppy
New Zealand
21 days using the app
December 20, 2022

Great experience, easy to use and UX friendly. I have just started but indeed much cheaper e more effective than others

NOAcademy
Italy
21 days using the app
Reputon replied December 20, 2022

Hello,

Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email to info@reputon.com

Reputon Team

November 2, 2023

If we could add a reward code for customer leave review that will be better

Crown Forever
United States
About 3 hours using the app
Reputon replied November 5, 2023

Thank you for your feedback! We are working on this feature right now and plan to release it soon.

January 29, 2021

Has really helped to boost our reviews on Google. Before we only had reviews from the salon visits, now we are gettings reviews from our ecommerce platform.

Eds Hair
United Kingdom
20 days using the app
October 4, 2021

xD xD Pretty good and simple. Great Job Dear !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

TonyKreidt
Germany
20 days using the app
Reputon replied October 5, 2021

Thank you for having time to rate our app! We appreciate your support!

Reputon Team

February 27, 2020

I’m still trying this app no rate yet,but I’ll give a rate whenever I will be satisfied in this apps

Spheretravour
Australia
20 days using the app
Edited April 5, 2020

Great functions for beginner shops :), it should allow me to get feedback from my customers
I have not started using the app yet on the store
As my shop grows I will look to upgrade the app .

Your Health & Safety Shop
United Kingdom
19 days using the app