Reviews (559)

Overall rating
2.2
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
Edited March 13, 2021

3/12/21 Update - This app is useless for my business as it creates duplicate barcode numbers for multiple items. Regardless of what your business is, this is likely to cause all kinds of problems. It also doesn't function whn you clieck "generate barcodes" it will return the message that your codes have been created but it only works 1 out of 5 times. The other 4 times you have to go through the command again multiple times for it to work. Who has time for that? For me, it's a nonstarter and of course now I have to pay for an app. It's ridiculous that shopify doesn't have this function integrated in the platform to begin with but the fact that they couldn't even create a functioning app for it, is very disappointing.

Loved Boutique & Consignment
United States
5 months using the app
March 28, 2019

The new update on the retail barcode label is so much more work than the original and the new label does not visually look as good. This is not as user friendly. We would love if Shopify switched back to the original barcode label printing.

Elysian Co.
United States
5 months using the app
Shopify replied June 7, 2019

Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I'm afraid it's not possible to go back to the old app. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon!

- Alex, Shopify Support

March 30, 2021

I use this app to help me print barcodes. It works flawlessly with DYMO Printers. I highly recommend it.

Myers Sewing
United States
Over 3 years using the app
January 21, 2020

app works well when it does work however shopify seems to have a lot of issues lately with everything!

IN2VAPES
Canada
About 3 years using the app
Shopify replied February 8, 2020

Thank you very much for your review here. I'm glad to hear that this app has been helpful for your business so far!

Our team works hard to improve our app functionality and merchant experience with Shopify overall, so I'd like to discuss the issues you've been having.

I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support

Edited October 21, 2020

I used to really love this app. However, it automatically changed my label printing settings, and now I can't print on any labels other than square. I wish it would also print on Dymo medium labels, but it's currently not an option.

Jagged Lily Clothing Co.
United States
Over 3 years using the app
Shopify replied October 27, 2020

Thank you for writing your review and for providing us with this feedback, it's much appreciated. I'd like to learn more about what your printing settings were before and if it's possible to revert back to them, so I will be sending an email to you shortly to discuss this in more detail. Please look out for that and get back to me there. -Victor, Shopify Support

May 18, 2022

Why are you only supporting only 3 sizes of labels with the Zebra ZSB Label Printers? Zebra Barcodes ZSB-LC6 (2.25" x 1") - 57mm x 25mm
Zebra Multipurpose ZSB-LC7 (1.25" x 1.25") - 32mm x 32mm
Zebra Jewelry ZSB-LC8 (2.25" x 0.5") - 57mm x 13mm

Circus of Books
United States
Almost 3 years using the app
Shopify replied June 8, 2022

Hi, there. Thanks so much for taking the time to leave a review for our application. We take all feedback that we receive with an open-mind, as it's feedback such as this that allows us to improve our product offerings. Currently, the types of labels we can support for the ZSB printer is limited to those three options, and it would be great if we could expand our support for that printer. I've passed this feedback along to our Product Team, so they can see that this is something that folks are looking for. In the meantime, we do have our help documents, such as this one here (https://bit.ly/3xbYvo2), that showcase the additional Zebra label types that we support, just in case one of these other label types may be helpful. -Imogen, Shopify Support

November 21, 2024

it works in the admin to print labels but it would be great if it was available on the pos app as a tile

Diesel
Ireland
May 12, 2020

Haven't had too many problems as far as ease of use. It's pretty simple and easy to work with.

I do wish it had more label options for Dymo printers. I use 1.5"x1" labels. I'm able to print them still but because there's a size difference it cuts some of the wording off if it's too long, even I choose fit to label when printing.

Another problem I had was not being able to now post my products to Google Shopping because of Google's length requirement. I didn't know this until after I had already barcoded over 1500 of my products. I haven't decided yet whether or not to redo all the barcodes because of this.

Something I also wish was an option was to add a date.

Stranger Games BST
United States
Over 3 years using the app
Shopify replied May 18, 2020

Thank you for leaving this review. I'm glad to hear that the app has been simple and easy to use in your experience!

At the moment, Retail Barcode Labels supports these labels sizes: https://bit.ly/2Zdw49M. However, I understand you'd prefer to work with 1.5" x 1" labels instead, so I'm happy to pass along your feedback regarding these sizes to our teams directly. I'll also share your note about including the date on the labels as well, as I can understand how this would be helpful.

In terms of the barcode requirements for Google Shopping, we have more details on what Google requires for this here: https://bit.ly/2AFXjQh. If you decide to edit the barcodes to fit Google's requirements, I recommend using the bulk editor (https://bit.ly/2Ti93ic) to make this process faster and easier.

I'll send you an email directly to confirm that we've logged your feedback on our end. I look forward to speaking with you soon! - Rae, Shopify Support

Edited May 15, 2019

Too much clicking, always a huge process now, used to be fast and barcodes take forever to generate.

Anyon Design and Atelier
United States
5 months using the app
Shopify replied June 6, 2019

Hi Anyon Design and Atelier. Thank you for sharing this feedback with us. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer merchants. I’ve followed up with an email to discuss the workflow of this app with you and hopefully this guide can also help a bit:

https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels

Niall, Shopify Support

June 7, 2019

Barcodes print nicely, but it's a process to be able to print them. I enter all new arrivals and then go back to print the barcodes, but this app, doesn't have a place that shows anything new entered, so you have to go one by one and look them up to print.

Inspired Designs Boutique
United States
About 3 years using the app
Shopify replied June 10, 2019

Thanks for taking the time to share your feedback with the Retail Barcode Labels app! Our development team is always looking for ways to improve the functionality of our apps. This feature is not currently available in this app but I will be letting our team know. I have followed-up with you via email to see if there is anything else I can assist with. Looking forward to connecting with you soon!

- Alex, Shopify Support