Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
March 30, 2021

I use this app to help me print barcodes. It works flawlessly with DYMO Printers. I highly recommend it.

Myers Sewing
United States
Over 3 years using the app
April 22, 2024

Eigentlich funktioniert die App gut (Drucken von Labels). Leider konnten wir keine einzige Avery-Etiketten Vorlage für Europa finden und einen teuren Label-Printer wollen wir nicht kaufen für die paar Labels, die wir benötigen. Am einfachsten wäre, wenn man sein Etikett selber gestalten kann und eine solche App haben wir jetzt auch gefunden. Schade.

Cover-Discount.ch
Switzerland
Edited May 15, 2019

Too much clicking, always a huge process now, used to be fast and barcodes take forever to generate.

Anyon Design and Atelier
United States
5 months using the app
Shopify replied June 6, 2019

Hi Anyon Design and Atelier. Thank you for sharing this feedback with us. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer merchants. I’ve followed up with an email to discuss the workflow of this app with you and hopefully this guide can also help a bit:

https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels

Niall, Shopify Support

January 21, 2020

app works well when it does work however shopify seems to have a lot of issues lately with everything!

IN2VAPES
Canada
About 3 years using the app
Shopify replied February 8, 2020

Thank you very much for your review here. I'm glad to hear that this app has been helpful for your business so far!

Our team works hard to improve our app functionality and merchant experience with Shopify overall, so I'd like to discuss the issues you've been having.

I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support

May 19, 2019

Good app, but a little buggy. Sometimes have to run "create barcodes" two times to get it to create the barcodes. Could be some functionality improvements such as when going from within a product to create barcode, would be good to then be back at the product to choose to print those barcodes, or an option for most recent products.

Concession Road Mercantile
Canada
About 4 years using the app
Edited October 21, 2020

I used to really love this app. However, it automatically changed my label printing settings, and now I can't print on any labels other than square. I wish it would also print on Dymo medium labels, but it's currently not an option.

Jagged Lily Clothing Co.
United States
Over 3 years using the app
Shopify replied October 27, 2020

Thank you for writing your review and for providing us with this feedback, it's much appreciated. I'd like to learn more about what your printing settings were before and if it's possible to revert back to them, so I will be sending an email to you shortly to discuss this in more detail. Please look out for that and get back to me there. -Victor, Shopify Support

November 11, 2020

Agree with most other 1 star reviews. You have to go through the process MULTIPLE times to get 1 barcode created. I don't understand why that functionality won't live inside Shopify (like Shopkeep) and not in an App. You also have to delete the app and reinstall if you have any issues.

The Mercantile at Mill + Grain
United States
4 months using the app
Shopify replied November 16, 2020

Hi, there! I'm sorry to hear that you're having this technical issue with the app, and I'd like to investigate this issue further for you. I'll send you an email shortly for more information and we can take a look at it together. Cheers. - Brie, Shopify Support

May 18, 2022

Why are you only supporting only 3 sizes of labels with the Zebra ZSB Label Printers? Zebra Barcodes ZSB-LC6 (2.25" x 1") - 57mm x 25mm
Zebra Multipurpose ZSB-LC7 (1.25" x 1.25") - 32mm x 32mm
Zebra Jewelry ZSB-LC8 (2.25" x 0.5") - 57mm x 13mm

Circus of Books
United States
Almost 3 years using the app
Shopify replied June 8, 2022

Hi, there. Thanks so much for taking the time to leave a review for our application. We take all feedback that we receive with an open-mind, as it's feedback such as this that allows us to improve our product offerings. Currently, the types of labels we can support for the ZSB printer is limited to those three options, and it would be great if we could expand our support for that printer. I've passed this feedback along to our Product Team, so they can see that this is something that folks are looking for. In the meantime, we do have our help documents, such as this one here (https://bit.ly/3xbYvo2), that showcase the additional Zebra label types that we support, just in case one of these other label types may be helpful. -Imogen, Shopify Support

May 12, 2020

Haven't had too many problems as far as ease of use. It's pretty simple and easy to work with.

I do wish it had more label options for Dymo printers. I use 1.5"x1" labels. I'm able to print them still but because there's a size difference it cuts some of the wording off if it's too long, even I choose fit to label when printing.

Another problem I had was not being able to now post my products to Google Shopping because of Google's length requirement. I didn't know this until after I had already barcoded over 1500 of my products. I haven't decided yet whether or not to redo all the barcodes because of this.

Something I also wish was an option was to add a date.

Stranger Games BST
United States
Over 3 years using the app
Shopify replied May 18, 2020

Thank you for leaving this review. I'm glad to hear that the app has been simple and easy to use in your experience!

At the moment, Retail Barcode Labels supports these labels sizes: https://bit.ly/2Zdw49M. However, I understand you'd prefer to work with 1.5" x 1" labels instead, so I'm happy to pass along your feedback regarding these sizes to our teams directly. I'll also share your note about including the date on the labels as well, as I can understand how this would be helpful.

In terms of the barcode requirements for Google Shopping, we have more details on what Google requires for this here: https://bit.ly/2AFXjQh. If you decide to edit the barcodes to fit Google's requirements, I recommend using the bulk editor (https://bit.ly/2Ti93ic) to make this process faster and easier.

I'll send you an email directly to confirm that we've logged your feedback on our end. I look forward to speaking with you soon! - Rae, Shopify Support

July 31, 2021

Awesome app! Hard to complain when it's free, but even if it wasn't free, I'd be very happy with it. Templates are easy to set up, and it creates clean labels that work perfectly with our scanners. A little more customization for font sizes, what information is on the label, and where the information is would be nice, but like I said it's free and easy to use, and the lack of customization won't stop me from using this!

Bloody Wolf Tattoo Supply
United States
About 3 years using the app