Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
July 31, 2021

Awesome app! Hard to complain when it's free, but even if it wasn't free, I'd be very happy with it. Templates are easy to set up, and it creates clean labels that work perfectly with our scanners. A little more customization for font sizes, what information is on the label, and where the information is would be nice, but like I said it's free and easy to use, and the lack of customization won't stop me from using this!

Bloody Wolf Tattoo Supply
United States
About 3 years using the app
June 7, 2019

Barcodes print nicely, but it's a process to be able to print them. I enter all new arrivals and then go back to print the barcodes, but this app, doesn't have a place that shows anything new entered, so you have to go one by one and look them up to print.

Inspired Designs Boutique
United States
About 3 years using the app
Shopify replied June 10, 2019

Thanks for taking the time to share your feedback with the Retail Barcode Labels app! Our development team is always looking for ways to improve the functionality of our apps. This feature is not currently available in this app but I will be letting our team know. I have followed-up with you via email to see if there is anything else I can assist with. Looking forward to connecting with you soon!

- Alex, Shopify Support

April 27, 2019

This new app is the worst. Doesn't support all Dymo label sizes but won't let you export barcodes to print different sizes in the Dymo software. Won't print labels correctly in Safari either. Label designs look terrible compared to the old app. Please bring back the old app or let us choose which app we want to use rather than forcing stores to change to an app that doesn't work for their use case. I am very disappointed in this new app and frustrated that my employees and I are forced to use it. Shopify needs to start testing their "improvements" with actual brick and mortar stores prior to launching them. As someone who actually likes change when it useful and improves things, this is not that. You have taken away functionality with this app, not improved it.

Bijou Lovely
United States
4 months using the app
Shopify replied May 29, 2019

Thank you for sharing this feedback with us about the Retail Barcode Labels app-- I'm sorry to hear the app hasn't met your expectations! We introduced this new version of the app to be easier to use and more reliable, but we're always looking into ways to improve its functionality.

When it comes to the inability to print via Safari, this is a known problem that can be resolved by using the Chrome browser instead. You will also be able to export your barcodes to the Dymo software via a product CSV. Once you export this file from your products page in the admin, you can import it into your Dymo desktop software to create any templates that aren't currently available in the app.

That said, I've reached out to you via email so that we can log your feedback with our developers, and to investigate these issues further. I look forward to hearing back from you! - Lauren, Shopify Support

November 11, 2020

I use this app to create price stickers for my store. I do not like having to repeatedly go through the process to attempt to make barcodes. Sometimes it works on the first try but typically I have to go through the process repeatedly, at least 5 times of clicking " create barcode" then navigate back to the product screen and do it again and again until it finally actually produces a barcode. Some times i have to repeat this process over 15 times to get one generated and I have also found that it often will generate a barcode that is already in use which I have no way of knowing that until the cashier rings up an item and flags it for multiple items being linked to the barcode. It is frustrating!

Hartz Honey Hole
United States
4 months using the app
Shopify replied November 16, 2020

Thank you for taking the time to leave a review here; I'm sorry to hear that you're having these technical issues with the app. This certainly shouldn't be the case, and I'd like to look into this for you further. I'll send you an email shortly and we can take a look at it together. Speak soon! - Brie, Shopify Support

April 3, 2019

Im really not happy with this app. I want to add my "Product Name" and althought the box is ticked, it doesnt show the Product Name on the printed lable. The same goes for custom text, etc.
Get it sorted please!

Claudia May
Germany
Almost 3 years using the app
Shopify replied June 5, 2019

Hello Claudia, thanks very much for sharing this feedback here. I think for your case there might be a specific error and I'd like to get to the bottom of it so I’ve followed up with you by email. We’re always looking to improve the way our apps work with stores and what they can offer merchants like you. So thanks again for this feedback.

Niall, Shopify Support.

August 17, 2019

It would be nice if we could select all products in stock ( after filtering) at once and print as much sticker/barcode per unit as there are items in stock.

MarcheMallow
Belgium
About 3 years using the app
March 26, 2023

We need more label sizes and able to change orientation. I sell skincare and need Dymo 30333 size labels printed landscape. Have been using app for a few years and love, but the lack of labels avail is a bummer. Cannot download labels as CSV so I can print through DYMO directly.

coral & reef
United States
Over 3 years using the app
Shopify replied March 31, 2023

Hi there! Thank you for sharing your feedback. I definitely understand the benefits of supporting more options around size and orientation. Rest assured, all of the suggestions you have listed will be passed on to our development team for consideration. -Mac, Shopify Support

February 3, 2020

I’ve had the app for about two weeks now and I’ve had zero issues! I really like it. It does what it’s suppose to do and does it smoothly.

grace + olive — quality apparel for your littles
United States
Almost 3 years using the app
December 11, 2020

Works fine for us. I wish it would work with a barcode scanner to updat e inventory. Works well with our Brother XL700 bar code printer

Porsche Spares UK Ltd
United Kingdom
Over 3 years using the app
November 20, 2019

I love everything about this app except that I can't use the labels I have on hand (30334) which I use for my online orders. Other than that it's great. Now quit nagging me to leave a review.

Kismet Mosaic
United States
Over 3 years using the app