Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
April 11, 2019

Started out bad, got a little better, now it's worse than it started out. I was hoping it would be great, but now its not even working on Safari.

Shop Southern Roots TX
United States
4 months using the app
Shopify replied June 4, 2019

Thanks for sharing this feedback with us! Although the app should work on any up-to-date browser that we support, Shopify recommends using Chrome with the Retail Barcode Labels app for a more consistent experience. That said, we're always looking for ways to improve our apps, and I’ve reached out to you via email so we can log this feedback with our developers. I hope to hear from you soon! - Lauren, Shopify Support

Edited May 6, 2021

5/6/21 Update: Got a printer like a Rollo and cannot use with it. Wish you had more printer options. Love that it's free! Was able to create bar codes for my products and print. NEED ability to pick starting label position on sheet of Avery 5160 labels. If I printed 10 labels on sheet, then next time I print, I would like to start printing at label position 11, not 1.

Simple Life Trends LLC
United States
Over 2 years using the app
Shopify replied May 29, 2020

Hi, there! I believe you're referring to being able to start printing anywhere on an Avery page. In this case, some people have been able to flip the page around to print starting on the other end, in order to reduce that waste.

However, this doesn't always line up well depending on your printer. I'll follow up with you via email to confirm if that's what you're referring to, and we can discuss further. Thanks for the feedback! - Brie, Shopify Support

Edited April 18, 2020

Mostly easy to use, but: shopify does not allow enough templates to choose the sizes of labels that we actually need, so we have to select a "nearest" size and print at 73%.

beWoolen
United States
Over 2 years using the app
Shopify replied March 2, 2020

Thank you for taking the time to share this review with us. While we have recently made a few updates to the app, they should not be affecting your ability to use the Dymo printer.

I’ve reached out to you via email so that we can investigate what's going on with the connection, hope to hear from you soon! -Lizzy, Shopify Support

March 23, 2019

This is an exercise in frustration. Too many adjustments to be an efficient use of time. The previous barcode printer was far superior in its' ease of use. Please make some user friendly changes!! Soon!!!

Willow Creek Quilts Inc
Canada
4 months using the app
Shopify replied May 1, 2019

Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Jason, Shopify Support

Edited September 15, 2020

This app makes it really easy to assign barcodes to the jewelry that doesn't already have them and then print the barcodes on either labels or regular paper. **Just be sure to click the correct option if you're creating ones that are missing instead of reassigning all barcodes!** I love being able to then scan the barcodes in the Shopify POS app! Thank you!!

Fun5DollarJewelry.com
United States
Over 2 years using the app
June 3, 2020

The barcode app is great for adding barcodes to items that didn't come with any. It works well and searching for items to print barcode works fine. I do wish that I could more quickly print a single barcode from the shopify products page without having to load the barcode page and then be able to click on File Print. Other than that extended step it works great.

RC's For Life
United States
About 3 years using the app
September 19, 2019

love the app, super easy to set up and use, within 10 minuts I was up are ready to print, highly recommended.

Wortelboer Co.
United States
Over 2 years using the app
March 21, 2019

The old app was wayyyyy more efficient! There is no need for so many steps. This one is CRAP! I wish I could give it zero stars.

Imagine Boutique
United States
3 months using the app
Shopify replied April 26, 2019

Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Jason, Shopify Support

August 17, 2022

For a long time all went fine with our barcodes. now suddenly it makes duplicates of barcodes for diffrent products, even the products have diffrent SKUs!! even we have only about 4000 diffrent variants-barcodes.... It is a huge mess for us, as we are traped in this App. All our products are in store POS an are labeld with barcode labels!! i hope to get an answer from the developers to help me solve this problem! Please contact us! It's a worst case scenario!

ONIX Boutique Bern
Switzerland
Over 2 years using the app
Shopify replied September 7, 2022

Thank you for writing your review and letting us know that you've had this issue, and I can appreciate the frustration in having to deal with the problem of duplicate barcodes for your products being assigned to incorrect variants.

If you believe the app is not behaving as it should, I'd recommend contacting our support team directly so we can authenticate you on your store and troubleshoot this issue further: https://bit.ly/2AWw5VA.

Edited April 2, 2019

The bar code app used to assign barcodes to products that didn't have them. Now, you have to have it create a barcode specifically by the product and it takes so much longer. I hate the new app - not user friendly - or time saving.

Magnolia Hill
United States
3 months using the app
Shopify replied June 5, 2019

Thanks for taking the time to offer this feedback! I apologize you had a less than positive experience with the app. For a step by step help guide on how to create barcodes for all products that do not have any assigned here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-barcodes-for-all-of-your-products

When transitioning to a new app, I totally understand the frustration with learning how to use the new functions. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email as well. I hope to hear from you soon!

- Alex, Shopify Support