Reviews (559)

Overall rating
2.2
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
May 1, 2024

Terribly convoluted. Avoid it

Collecteebles
United Kingdom
37 minutes using the app
Shopify replied May 3, 2024

Hi there, thank you for your review. I am sorry to hear you've had a bad experience using Retail Barcode Labels but if you do want some assistance with the app, we would be happy to assist you. You can contact our support team at anytime via the Shopify Help Center: https://shopify.link/vRnL. -Victor, Shopify Support

August 31, 2023

I contacted support, but all of the AI's answers were things I had already tried, and they did not lead to a solution.
Support tells me to look at the "Retail Barcode Label", but this link is broken. I will stop using this app because I don't have the support I can count on.

HitoMi.india from New Delhi
India
About 10 hours using the app
Shopify replied September 1, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that you're experience with the app wasn't satisfactory. To connect with our Live Support, you can enter 'I still need help' into the chat box. This will allow us to take a closer look into any issues that you may be having: https://bit.ly/2AWw5VA. - Blair, Shopify Support

Edited May 3, 2023

It does not work properly. although SKU and product name appers in the preview, they disappear when I print out.

Totzee
Türkiye
About 5 hours using the app
Shopify replied May 5, 2023

Hi there. Thank you for taking the time to share your feedback. I'm sorry to hear that you've had a negative experience using the Retail Barcode Labels app. If you haven't already, I'd encourage you to connect with our Live Support so we can take a closer look into this issue: https://bit.ly/2AWw5VA. - Blair, Shopify Support

January 27, 2021

This app is easy to use and it's exactly what we need.
It would be nice to be able to set up what kind of barcode it creates.
It has only the 8-digits option.

NORA GARDNER | OFFICIAL STORE
United States
About 4 hours using the app
Shopify replied February 11, 2021

Thank you for this feedback! I can definitely see how more digit options could be beneficial to users. I'll be sure to pass that on to the developers as a feature request for you. Cheers. - Brie, Shopify Support

June 22, 2022

App is ok, but it does not support the language with letters "č", "š", "ž" in it. If title contains one of those letters, the labels will be empty, you can only print a barcode and price.

BIKERS OUTLET
Slovenia
About 4 hours using the app
Shopify replied July 15, 2022

Hey, there. Thank you so much for taking the time and sharing this feedback with us. We understand how important specialized characters are for your business and labels, and we'd be more than happy to share your feedback with our development team for future considerations.

If you need the labels to support special characters for the time being, then we'd recommend exploring some third-party options. Apps, such as Multi‑Label Barcodes (https://bit.ly/3RAX0sR), Barcode Man ‑ Label Printing (https://bit.ly/3vfIu0n), or Kodbar: Barcodes & Labels (https://bit.ly/3PemMBx), supports multiple formats and allows you to create custom labels. Thanks! -Elias, Shopify Support

June 18, 2022

"A technical problem prevented this page from loading. Reload this page, visit another page in the Retail Barcode Labels app, or try again later."
- shopify 2022

GamerGear.cz
Czechia
About 2 hours using the app
Shopify replied July 11, 2022

Hi, there. Thanks for taking the time to leave a review for us, and I'm sorry to hear about this error you've encountered. We recommend that you reach out to our Retail Support Team using this link here (https://bit.ly/3ywkAym) so they can investigate this error with you, and find a resolution, so you can access the application as expected. -Imogen, Shopify Support

March 21, 2019

Its not too bad. Workflow it is very 'Shopify' style in the sense of how engineers there imagine retail stores function. Limiting factor is the template designer. Designer is flexible on data to include on label, but custom images or logos cannot be used in this version. It is a branding point, plus it is part of how I can verify the item, when being returned, came from my store and not one down the street.

GarenHuis Yarn Studio
United States
About 2 hours using the app
Shopify replied April 30, 2019

Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. I've followed up with you by email to discuss your experience. Look forward to speaking with you there! -Jason, Shopify Support

September 24, 2019

Quick and easy to select which products need barcodes/labels but need's additional DYMO size label options. Without the stock 3 sizes, the app is basically useless.

Maiden Noir
United States
About 2 hours using the app
Shopify replied October 3, 2019

Thanks for sharing this feedback on the Retail Barcode Labels app. I'm glad to hear that you found the app easy to use, though I understand it's not currently working for your business due to some of the label sizes you require not being available on the app. Our developers are always working to improve the functionality of our integrations, so I'd like to share your thoughts with them regarding this.

I'm going to follow up with you via email so that we can discuss your specific experience further and properly log your feedback on our end. Looking forward to speaking with you soon! - Rae, Shopify Support

October 26, 2023

The app and Shopify have horrible support and does not work. I switched from Quickbooks and have been trying to get a printer to work for 2 weeks. Should have gone with lightspeed. Absolutely horrible experience.

Centraal Cycle
United States
About 2 hours using the app
Shopify replied October 30, 2023

Hi, there. I appreciate your review and I'm sorry to hear that you haven't had a good experience with the app. For more help with this, please reach out to us here: https://shopify.link/vRnL. We'd love to review this with you to see what we can do to help. -Erin, Shopify Support

March 11, 2022

Trying to drop ship and cj dropshipping products dont have barcodes, anything printed on demand doesnt have a barcode, pretty much trying to sell on line is impossible. I tried to make barcodes so i can sell products on walmart using this app and it gave me 8 digit barcodes that do not fit on google, facebook, or ebay. Really misleading and stupid. After 2 hours of trying to figure it out turns out it doesnt work for its intended purpose. They should call it fake barcode labels to keep your store organized. If u need upc codes stay far the fuck away from this app.

Worlds Greatest Llc
United States
About 1 hour using the app
Shopify replied March 23, 2022

Thank you for taking the time and writing this review. It's important to note that the barcodes generated by the Retail Barcode Labels app are unique to your store, which can be used with Shopify POS or for managing the inventories. However, they wouldn't be considered a valid universal product code (UPC) for Walmart and/or Google Shopping.

In order to get a valid UPC/GTIN, then you or the manufacturer will need to apply to become a part of the system at GS1 (Global Standards Organization) - GS1 manages the assigning of UPCs within the US. If you'd like to learn more about obtaining a UPC, then we've got a detailed guide to help you with that right over here: https://bit.ly/3qu70bm.

If you'd like to receive more assistance for this issue, then please reach out to our Support team who would be happy to help via the Shopify Help Center (https://bit.ly/2AWw5VA). Cheers! -Elias, Shopify Support