Reviews (566)

Overall rating
2.3
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 46% of ratings are 1 stars
March 24, 2019

this APP IS CRAP !!!!!!! My rating is ZERO stars Any high school kid could program a better app then this.

let me use the previous one? The previous one was crap too but at least it was one or 2 clicks to use.

Detroit Surf Co.
United States
32 minutes using the app
Shopify replied May 1, 2019

Hi, there. Thank you for sharing your feedback about your experience with the Retail Barcode Label app. I'm sorry to hear that it was a negative one. I've followed up with you by email to see if there's anything we could assist with and to log your feedback for our developers. Hope to hear from you! -Jason, Shopify Support

December 10, 2018

Like everything on Shopify....doesn't work. Prints wrong orientation or not at all, but shame on me. Fool me once, when I decided to use Shopify, shame on them, fool me twice, when I thought Shopify would support the hardware they recommend and sell to you, shame on me. There goes another $120 bucks, on the plus side it Dymo printer looks very nice sitting next to the Rollo printer they sold me that also doesn't work. I got a real nice collection of paper weights going on here.

SPYSCAPE
United States
32 minutes using the app
December 30, 2018

I had the original "Barcode Printer" app and it worked well, but this one is juts bad.
Cannot export labels to the DYMO app, and the preset sizes suck!
When it does print its cut off or not proportionate. Gone through 5-10 labels trying to get sizing right.

CritFitArmy
United States
32 minutes using the app
June 2, 2020

Everything seems to work find except there is no price appeared on the label even though I select the price section. Therefore, we could use this app.

Earth Mart
Thailand
About 4 hours using the app
Shopify replied June 9, 2020

Thank you for sharing your experience and letting us know that the price isn't appearing, despite selecting this field to be included on your labels. This can sometimes happen for businesses who are using a language, or currency, that isn't currently available on Shopify (https://bit.ly/3hdaSaI). However, this can also happen when product titles are too long, and the label doesn't have enough space to include the pricing.

I'd like to help determine which of these factors are causing the price to not display on your labels, so I'm going to send you an email shortly. I look forward to discussing this with you soon! - Rae, Shopify Support

March 20, 2019

This App doesn't work at all. I can't print a Barcode!!! Also my Browser crash down if I wan't to open my Template!!!!

Please give me the BARCODE PRINTER back – this App worked perfectly and I had never a problem!!!!!

SCOOTERSPORT
Switzerland
29 minutes using the app
Shopify replied April 25, 2019

Thank you for your feedback, I'm sorry to hear that you've been experiencing these difficulties with the app. I'd love to work together with you to troubleshoot this and get the app working for your business, so I've reached out to you via email. I hope to hear back from you! - Emma, Shopify Support

January 27, 2021

This app is easy to use and it's exactly what we need.
It would be nice to be able to set up what kind of barcode it creates.
It has only the 8-digits option.

NORA GARDNER | OFFICIAL STORE
United States
About 4 hours using the app
Shopify replied February 11, 2021

Thank you for this feedback! I can definitely see how more digit options could be beneficial to users. I'll be sure to pass that on to the developers as a feature request for you. Cheers. - Brie, Shopify Support

September 29, 2020

I need a template for 52.5 x 29.7 but they don't have it. i tried use other template for 10x4 but print really bad the barcodes

MascotasCanarias
Spain
28 minutes using the app
Shopify replied October 5, 2020

Hi, there! Thank you for taking the time to leave your feedback for the application. I've submitted this internally in hopes that we might be able to add this label size down the road. This will allow our developers to see what kind of demand there is for requests like this. Once again, this is very much appreciated. All the best!

April 1, 2019

Won't print on the correct label even though the correct label size is selected. It prints across two of them and no way to resize it. Not sure why the other app got removed from list of apps but this replacement is horrible. Something I could easily do I can't now.

Autoskinz
United States
20 minutes using the app
Shopify replied June 5, 2019

Hi there, thank you for providing us with feedback on the Retail Barcode Labels app! We in support can help with printing alignment issues related to the app soI have sent along an email in case you needed any further assistance on this. - JP, Shopify Support

January 7, 2019

SOOOOOOO BAD!!! The other app so much better, this one cuts off half the product title, DO NOT LIKE! Will be using a new company, have been loyal for ages with the old app but this one is terrible.

Mint Boutique
New Zealand
17 minutes using the app
September 24, 2019

Quick and easy to select which products need barcodes/labels but need's additional DYMO size label options. Without the stock 3 sizes, the app is basically useless.

Maiden Noir
United States
About 2 hours using the app
Shopify replied October 3, 2019

Thanks for sharing this feedback on the Retail Barcode Labels app. I'm glad to hear that you found the app easy to use, though I understand it's not currently working for your business due to some of the label sizes you require not being available on the app. Our developers are always working to improve the functionality of our integrations, so I'd like to share your thoughts with them regarding this.

I'm going to follow up with you via email so that we can discuss your specific experience further and properly log your feedback on our end. Looking forward to speaking with you soon! - Rae, Shopify Support