Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
January 26, 2021

When you click create barcodes, it doesn't create them for everything without selecting the item. It should go to the one I have been working on automatically. Also, it doesn't put the size or color in the description when it prints so you have to go look up the barcode to match it. That is time consuming. Also, hard to get it to print in the middle of label

Emerald Lane Boutique
United States
About 1 year using the app
Shopify replied February 1, 2021

Thank you for reaching out and for providing your feedback to us here in your review. I can certainly see why it'd be a benefit for the barcode to be created for the product you're working on, as opposed to having to manually select it.

In terms of the label alignment and the size and colours being missed from the description, I'd like to take a look at these issues and see if I can help at all. I will send an email to you shortly to touch base with you on this, so please look out for that and get back to me there if you're still requiring assistance. -Victor, Shopify Support

September 29, 2021

I like that this app is simple and easy to use. However, the lack of support for Brother printer labels is a huge bummer. I've had to use a different label template to get close to the labels I'm using but the top line of print gets cut off if I put even one extra line on it. The print is also off center which bugs me. And I really don't want to spend hundreds of dollars on a new printer when I've already invested hundreds into the setup I currently have.

Sweet Iris Vintage
United States
11 months using the app
Shopify replied October 5, 2021

Hi there. Thank you for reaching out and for sharing this feedback. The only supported printers are the DYMO and the Zebra. As well, you can print to your own office printer using Avery labels (https://bit.ly/2Wiy4ib).

I can certainly see the potential benefit in offering more support for additional printers, such as the Brother, so I would be happy to submit your feedback to our developers for future consideration. Thank's again! -Marty, Shopify Support.

November 2, 2021

This works okay but I really wish it would integrate into the "transfers" tab. It's very time consuming to have to receive inventory and then go into a separate app and reselect all of my merchandise to print labels. It would be amazing if I could print labels for the items I got in directly from the Transfers screen.

Stitch Fabric Company
United States
12 months using the app
Shopify replied November 4, 2021

Hi there. Thank you for taking the time to leave this review and great feedback. I can certainly see how this idea would benefit your shop when printing labels. I would be happy to submit your feedback to our developers for future consideration. Thanks again! -Marty, Shopify Support

July 23, 2021

We use this barcode maker for our two stores. The biggest issue it has is it makes duplicate labels for different items. This messes with our inventory levels a lot and it seems to keep happening. I am looking for a new app as we cannot afford to let this keep happening as we have two brick and mortar stores and an online store so it is very important that our inventory is correct at all times.

Arktana
United States
11 months using the app
Shopify replied July 29, 2021

I am sorry to hear that you have had this issue with the Retail Barcode Labels app and can appreciate that the duplication of labels is especially frustrating when you have numerous stores and accurate inventory reporting is important. This is a known issue with the app and we are logging merchant feedback on this, so I will be sure to pass your comments on to our app development team. Thank you for writing your review and letting us know you're having this problem. -Victor, Shopify Support

Edited November 11, 2020

It's sometimes frustrating because it won't created barcodes on items. You have to repeatedly hit create. Other than that it's good

Hippie-Ki-Yay Boutique
United States
12 months using the app
Shopify replied November 16, 2020

I'm glad that you've mostly found the app to be useful but I'm sorry to hear that you sometimes have issues creating the barcodes quickly. Thank you for your feedback on this, and I will be sure to submit this information to our development team who work on the app for them to see. Please contact our support team at help.shopify.com/questions if you require further assistance. -Victor, Shopify Support

May 6, 2021

The jewelry tags are very frustrating. They don't give show the sku or the barcode. This makes tagging labor intensive. Also the Dymo labels used constantly get clogged in the dymo printer.

Swoon
United States
10 months using the app
Shopify replied May 19, 2021

Hi, there! Thanks for reaching out and for providing your feedback. Customization options are limited for smaller sized labels at this time but I'll pass your feedback along to our team internally! -Oliver

May 9, 2021

This app has been available for a really long time and to know Shopify hasn't addressed the issued/major complaints with this app is frustrating. This app is basically useless unless used under perfect circumstances.

VOLTLIN
United States
About 1 month using the app
Shopify replied May 19, 2021

Thank you for reaching out and I'm sorry to hear that you're experiencing issues with the app. If this problem is continuing, please contact our support team directly so we can take a closer look at things and troubleshoot the issue: https://bit.ly/2AWw5VA. -Oliver, Shopify Support

Edited April 21, 2021

More customization (for Rollo printers) and different workflow process would make it more user friendly.

The Gardendale Mercantile Company
United States
11 months using the app
Shopify replied April 29, 2021

Thank you for writing your review and for providing your feedback to us here. I can certainly see how having more customization options would be a big help to you and I'll be sure to pass your comments on to our development team. -Oliver, Shopify Support

April 9, 2021

We enjoy using this barcode app. Only downside is that some of the barcodes assigned to products aren't able to be Google approved because a certain set of barcode numbers aren't usable

Case Collection Clothing
United States
About 1 year using the app
August 17, 2019

I tried multiple times but could not able to see price in the label preview. not sure how to inlcude the price in the label.

shagunse.com
India
About 1 month using the app
Shopify replied September 2, 2019

Thank you for reaching out and for taking the time to leave your review. There should be an option to add the price of products to the labels you print, so I'd be interested in taking a closer look at this for you to see why you are not able to add the price or see it in the preview.

I will be sending you an email shortly to touch base with you and I hope we can discuss this further. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support