Reviews (556)

Overall rating
2.2
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
May 4, 2021

Honestly, we need more options for Dymo templates. Shopify Hardware sold us Dymo Hardware, but the size tags we need vs what is available as a template are way too big. Need this to be more customizable, so we can choose *Just* barcode and name of item, on a smaller Dymo label ( 1⁄2 x 1 7⁄8" or 1⁄2 x 1"). It's so limiting.

DECANTsf
United States
6 months using the app
Shopify replied May 15, 2021

Hi, there. Thank you for leaving a review and providing us with your feedback. I can see how having more options for the label sizes can be beneficial for our merchants, like yourself, and I'd be happy to share your comments with our developers. Thanks again! -Elias, Shopify Support

July 22, 2020

The app is great and so easy to use. It helps us track our inventory and we love that we can use our phones to look up product information right on the showroom floor, customers are impressed and it makes us look like a well run operation. I recommend this app.

Al Shams Abayas
United States
7 months using the app
August 5, 2019

I use this app to help me label my jewelry pieces. It's easy to use and it saves me a ton of time. I really like that I can have more than 5 characters as compared to the last app I used. Fast printing. Great app!

lydeen
United States
7 months using the app
August 28, 2023

Needs the ability to template a label so we can chose position and SIZE of the elements. For instance, the price is too small to read and we cannot move items to a 3rd row to make them larger.

Also, no way to specify a starting label (position) for sheet labels, so we end up wit a lot of wasted labels sine sheets can basically be used only twice.

Pelease address these issues.

Cats Like Us
United States
6 months using the app
Shopify replied August 31, 2023

Hi there! Thanks for sharing your feedback. In terms of creating a barcode template label, you can do so by following the steps here: https://shopify.link/rkZn. As for assigning a starting position for your labels, I'll be sure to share this feedback with our developers for consideration. -Mac, Shopify Support

December 10, 2018

Like everything on Shopify....doesn't work. Prints wrong orientation or not at all, but shame on me. Fool me once, when I decided to use Shopify, shame on them, fool me twice, when I thought Shopify would support the hardware they recommend and sell to you, shame on me. There goes another $120 bucks, on the plus side it Dymo printer looks very nice sitting next to the Rollo printer they sold me that also doesn't work. I got a real nice collection of paper weights going on here.

SPYSCAPE
United States
22 days using the app
November 5, 2020

The app is really easy to use. I only wish it would show the SKU on the items after you print the labels, since you cannot see the name on the label after it's printed. I also wish it would fit the name or part of the name of the item on the Jewelry Label and the 1" square. If it had that, I would have given it 5 stars.

Mooey Christmas & Udder Things
United States
8 months using the app
January 26, 2019

Massive issue with this app and google shopping feed - have spent hours rectifying the issues this has caused and has un-synced all my products with the google shopping feed! PLEASE FIX!!!!

Higgins & Lyla
United Kingdom
21 days using the app
October 6, 2021

does not support device camera scanning because it cant generate 10 digit barcode, look for something else if you want to use ios camera as barcode scanner

Sommer Athleisure & Co
Singapore
21 days using the app
Shopify replied October 11, 2021

Hey, there. Thank you for taking the time to share this feedback with us. While you can use the device camera to scan the barcodes (https://bit.ly/3DLLzXR), it seems to only support the 1D or 2D barcodes generated by the app. Nevertheless, we'd be happy to share your feedback with our developers. Cheers! -Elias, Shopify Support

April 10, 2019

This app is terrible. It takes twice as long to setup and print barcodes. There is little customization and it only works in chrome.

Top of the World
Canada
21 days using the app
Shopify replied June 4, 2019

Thanks for providing feedback on the Retail Barcode Labels! While the app is designed to work with all Shopify supported browsers, we do recommend Google Chrome for the best experience. We work hard to improve our app functionality, so I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support

April 12, 2019

The old version had its limits, was finicky, and took many tries to master but the new version is absolutely useless. There are way too many steps involved and the worst is the issue that it now treats the Dymo Labelwriter like a network printer - the proper Dymo label types I use do not show up on my label options list so I can't print anything at all.

Avenues Sweet Choices
United States
20 days using the app
Shopify replied June 3, 2019

Hi there, thank you for providing us with feedback on Retail Barcode Labels app! All Dymo label formats are supported but some do require a different workflow than others, such as exporting the label information to be used in the Dymo desktop software. I have sent along an email in case you needed any further assistance on this. - JP, Shopify Support