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it takes way too long to create barcodes. also, it's annoying and time consuming to have to create a barcode after entering every single product. seems if you have the sku, it should be able to create the barcode w/o an additional step
Thank you for writing your review and for providing your feedback to us here. I can certainly see why being able to create the barcodes faster would be a big help to you and I'll be sure to pass your comments on to our development team. -Victor, Shopify Support
Can't create a barcode and print a label for a single product you just created without creating barcodes for all non barcoded products/variants and then searching for the single product you want. Hard if you have multiple products with the same name and image. Annoying and not practical. Please fix this.
Thanks for taking the time to provide this helpful feedback. I've reached out to you via email so that we can troubleshoot this together and I can log your suggestions for our developers. I hope to hear back from you! -Emma, Shopify Support
This app is garbage. A complete waste of time. If you have thousands of labels to print on smaller items and need to use Avery 5167, it only allows the barcode and the price. What a complete downgrade from my current system. I'm not thrilled about having to pay for a different app when this one should be so much better. Come on Shopify. Look at the reviews. This app needs to be overhauled. Efficient barcoding helps with effiecient inventory management which is part of the foundation of running a successful retail operation.
I am sorry to hear that you have had such a negative experience using the app, but nonetheless we appreciate you sharing your feedback with us here. I can appreciate why the limitations you have cited are disappointing and why alternative options may be required, and also that barcoding is an important part of efficient inventory management.
Our development team take merchant feedback into consideration when it comes to improving and enhancing the platform, apps included, so I will be sure to pass your comments onto them for their consideration. -Victor, Shopify Support
Just go back to the old app, this one is terrible. Extremely difficult to use. Please re-instate the old app.
Hello Shop218, firstly, thank you very for sharing this feedback. We’re always looking to improve apps with feedback like this, and we are working to improve the way our apps work with stores and what they can offer merchants such as you. I’ve will be following up to you with an email. I will also log any feedback and recommendations to our development team that you have. Thank you very much.
Niall, Shopify Support
It takes a few times to create the same labels and you have to keep going back in which frustrates me. It started off great but now is taking too long for each individual product to be bar coded.
Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
I changed my review. I use a MAC and Safari did not work with the app. Opened it up in Chrome and it worked just fine.
good app
Thanks for taking the time to share your feedback with the Retail Barcode Labels app! We're always working to make sure our apps function properly for our merchants, so I’ve followed up with you via email so we can take a closer look at the issue you are having. Looking forward to connecting soon!
- Alex, Shopify Support
This is the worst "upgrade" to the previous Barcode Printer app!! Last app you hit "more actions" then typed in the number of labels you wanted. Now, you have to jump through hoops to print out labels! Bring back the old app!!
Hey there, thank you for taking the time to provide us with this feedback. We are constantly working on our apps to improve them so your feedback is greatly appreciated. I have gone ahead and emailed you as I understand that these additional clicks must be a massive pain point for you. I look forward to hearing from you. -Bo, Shopify Support
We use this app to create barcodes to scan on merchandise. It is very finicky and hard to use. There are extra steps that make the process very tedious just to print a barcode. Lately the barcodes have not been printing correctly at all. It is wasting a lot of labels.
Thank you for sharing this feedback. It is very useful for future developments and to help make this as user friendly as possible for merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and see what exactly is effecting your app and hardware.
Please feel free to reply to my email to see what we can do to help for you personally, but just to inform you there are only some printers that are supported and I have listed them here, just incase you are using hardware that we would not support: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer but regardless, I'll see what can be done. Thanks!
Niall, Shopify Support
I use this app on a daily basis. For some reason the last few weeks the barcode creator is not consistent and more often then not i have to create the barcodes several times before they actually create and can print
Thank you for your review! I'm sorry to hear that you've been having trouble with the app recently. I'd like to do what I can to help.
I’ve followed up with you via email as well so that I can look into this further with our technical team. I look forward to speaking soon! -Lizzy, Shopify Support
I can see what the new Barcode app tried to achieve with being able to mass print barcodes but the whole process is tedious and takes much longer than previously with the old app.
Hi there, thank you very much for sharing this feedback. I've followed up with an email to you as well because I'd like to delve a bit further into this issue for you,.I'd like to find out more about how you are printing in bulk and if I can recommend a better way to do it instead, and I'll reply on the email. We’re always looking to improve apps with good feedback like this, and we are working to improve the way our apps work with stores like yours and what they can offer merchants such as yourself.