Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
January 4, 2019

Not sure why I have to buy brand new labels because now they are printing Lengthwise instead of the original way. Please don't make this a "have to".

Belle Boutique
United States
14 days using the app
August 19, 2020

It does a decent job but really wish that it would give the option to print barcodes from the order page, I end up entering all of the same information twice.

Detroit Shirt Company
United States
5 months using the app
Edited December 14, 2019

Generating codes took a while, and although my usual avery labels are not supportet, i can go and get the right ones here in germany hopefully.

Sometimes it just does not print.

"32 Etiketten auf 2 Blätter an Drucker gesendet
Überprüfen Sie, ob Ihr Drucker die Barcode-Etiketten ausgedruckt hat."

"32 labels on 2 sheets send to printer.
Check if your printer jas printed."
No print dialogue opened, no labels were printed. i dont use a dyno label writer, i use a standard laser printer. how do i get this to work?

And IF it prints, my POS App often just says "Barcode is not connected to a product"

Bild-Ahoi!
Germany
4 months using the app
Shopify replied December 16, 2019

Thank you for taking the time to write your review and provide us with your feedback. These errors could be appearing for a variety of reasons and I'll need to take a closer look at your store to determine what might be causing this. I'll be sending you an email shortly so please keep an eye out for my email and get back to me there. Thank you. -Victor, Shopify Support

February 25, 2021

Seriously this app is the best! Works really well and so easy to use! Support is great too! Do yourself a favour

Amarantine Minerals
Australia
4 months using the app
January 8, 2021

Works well, but there's too many clicks to generate a barcode. And i really miss an autogenerate option, and a direct print function from variants/products. The process are too time consuming.

no. 186
Denmark
4 months using the app
Shopify replied January 10, 2021

Thanks for taking the time to leave a review here; this is definitely valuable feedback. I'll be sure to pass this on to our developers as a feature request for you, and hopefully it will help inform app updates in the future. Cheers! - Brie, Shopify Support

November 21, 2020

This app is User friendly and it saves me a lot of time ! We can print directly from Shopify instead of using a third party software.

Alma Plantes
Canada
4 months using the app
April 4, 2019

It is convoluted and terrible. it took us an entire day to figure our how to make things print and now there are at least three more steps in the process. Big downgrade, very disappointing.

Collier West
United States
13 days using the app
Shopify replied June 5, 2019

Hey there,
Thank you for this feedback, we are working on improving all of our apps constantly so we really appreciate you taking this time. I understand that the app can take a few additional clicks in comparison to the original app it had replaced. During the print screen, it can require additional clicks. To get around this, merchants must select Print using System Dialogue and then select the appropriate SKU from the list there instead. Please check out this screenshot http://bit.ly/2ETUEld. I have gone ahead and emailed you to provide any further support and gather any additional feedback you may have. -Bo, Shopify Support

Edited April 3, 2019

This app is amazing! Makes it soooooo easy to create and print barcodes.

I see a lot of bad reviews on this app and I have no idea why. I guess this is a new app, but I never used the old one. We've had this one for several months and haven't seen any of the issues other people are talking about.

It creates barcodes for all of our products and prints them out nicely. You get lots of control over what to display and where to display it on the tags. I'm wondering if a lot of the bad reviewers just don't have their printing preferences or product naming,pricing, etc. set up correctly.

PNW Journey
United States
4 months using the app
January 29, 2021

This app works great! I just wish there were more size options to choose for Dymo. To get item, size, price, etc on label have to choose the large one which is so big.

Old Skool Boutique
United States
5 months using the app
Shopify replied February 11, 2021

Thank you for your review - I'm glad to hear you're enjoying the app so far! I can definitely appreciate that more label size options would be beneficial; I'll be sure to pass that feedback on to the appropriate team for you. In the meantime, you may want to consider using the Dymo label software to print labels instead: https://bit.ly/39fg0Ji, as there might be some additional options available there. Hope that helps! - Brie, Shopify Support

January 21, 2023

Good app to get barcodes.
Only one problem I have found so far is that it glitches and it doubles every label I need printed. So if I need 3 it will print 6.

Rustic Slate Candle Company
United States
4 months using the app
Shopify replied February 28, 2023

Hi, there. Thank you for taking the time to leave us a review for Retail Barcode Labels. I'm sorry to hear about this odd issue you're encountering. I recommend that you make sure that you're not double-clicking the button that lets you print these labels off, as sometimes clicking something too many times too quickly may send multiple requests for an action to take place. If you find that you're still encountering this issue, then reach out to our Live Team for assistance: https://bit.ly/2AWw5VA. -Imogen, Shopify Support