Reviews (559)

Overall rating
2.2
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
Edited December 14, 2019

Generating codes took a while, and although my usual avery labels are not supportet, i can go and get the right ones here in germany hopefully.

Sometimes it just does not print.

"32 Etiketten auf 2 Blätter an Drucker gesendet
Überprüfen Sie, ob Ihr Drucker die Barcode-Etiketten ausgedruckt hat."

"32 labels on 2 sheets send to printer.
Check if your printer jas printed."
No print dialogue opened, no labels were printed. i dont use a dyno label writer, i use a standard laser printer. how do i get this to work?

And IF it prints, my POS App often just says "Barcode is not connected to a product"

Bild-Ahoi!
Germany
4 months using the app
Shopify replied December 16, 2019

Thank you for taking the time to write your review and provide us with your feedback. These errors could be appearing for a variety of reasons and I'll need to take a closer look at your store to determine what might be causing this. I'll be sending you an email shortly so please keep an eye out for my email and get back to me there. Thank you. -Victor, Shopify Support

March 23, 2019

This is an exercise in frustration. Too many adjustments to be an efficient use of time. The previous barcode printer was far superior in its' ease of use. Please make some user friendly changes!! Soon!!!

Willow Creek Quilts Inc
Canada
4 months using the app
Shopify replied May 1, 2019

Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Jason, Shopify Support

January 19, 2019

top funziona perfettamente non sono d'accordo con le recensioni negative per stampare bene e tutto regolare devi avere solo una semplice stampante dymo con rotoli esatti......... top top top

Tabitha Shop
Italy
3 months using the app
Edited April 4, 2019

Really liking how streamlined this app is! I did like how my previous one had a list of recently created products that needed barcodes, which is missing from this app. Add that back in and it's 5 stars xx

Barefoot Gypsy Boutique
United States
3 months using the app
Shopify replied April 26, 2019

Hey there! Thank you so much for this feedback. I had noticed that you had an older version of this review so I have reached out to you via email to offer some support. I look forward to hearing from you. -Bo, Shopify Support

April 2, 2019

This app does everything I need it to, although it added a few extra steps to my previous pricing and tagging process with the app that was discontinued. It is a bit less efficient, and often I have to "Create Barcodes" multiple times before it actually creates them for the products I need tags for.

Other than that little glitch, its a wonderful app that made the process easy, but it's still less efficient than the previous barcode app we were using.

Matti D
United States
3 months using the app
March 21, 2019

The old app was wayyyyy more efficient! There is no need for so many steps. This one is CRAP! I wish I could give it zero stars.

Imagine Boutique
United States
3 months using the app
Shopify replied April 26, 2019

Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Jason, Shopify Support

Edited May 15, 2019

This app has made printing and generating barcodes for products a lot easier for us.

We previously where manually making the barcode labels for the products which would take more time than needed. Typos and mistakes where often made. As well as having to save every single label...which isn't at all helpful when you have over 1000+ products!

The file is generated into a pdf file, which allows us to use are Zebra label printer to print out this labels.

This app is a game changer for us and hope to see some improvements down the line.

Things that I would wish to see this app implement in the future are:
- to allow custom label sizes to be entered and saved.
- to allow the transfer page to have a print label button available. this way as the product has been approved. hitting print labels for those items and the quantity shown would help get those labels placed on the product right away.
- To allow the title as a 2nd sub to become "..." if to long instead of being removed completely.
- For it to be able to display the compared price if the price is different. That way it displays a sale or price reduction instead of just showing the sale price. Example: $15.00 was $20.00 (I would recommend making this a separate option to allow the seller to choose the old version or this version)
- Add a setting menu to allow us to choose for it to auto generate barcodes as products are made or to leave it turned off to how it currently is now. This would allow sellers that make their own product or just need the barcodes for internal use to get them made right away.

MrMuffin'sTrains
United States
3 months using the app
Edited April 2, 2019

The bar code app used to assign barcodes to products that didn't have them. Now, you have to have it create a barcode specifically by the product and it takes so much longer. I hate the new app - not user friendly - or time saving.

Magnolia Hill
United States
3 months using the app
Shopify replied June 5, 2019

Thanks for taking the time to offer this feedback! I apologize you had a less than positive experience with the app. For a step by step help guide on how to create barcodes for all products that do not have any assigned here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-barcodes-for-all-of-your-products

When transitioning to a new app, I totally understand the frustration with learning how to use the new functions. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email as well. I hope to hear from you soon!

- Alex, Shopify Support

March 31, 2019

This app has just made my otherwise very good experience with Shopify...a very bad one! Way more time consuming and frustrating for labelling.....any plans to bring the other app back?? please

The Record Shoppe
Canada
3 months using the app
Shopify replied June 5, 2019

Thank you for providing us with feedback on the Retail Barcode Labels! Having to change to a new app can be frustrating as you need to learn new workflows but Shopify Support is around to assist if you ever run into issues. I have sent along an email to offer you assistance using the app and to give you the opportunity to provide feedback so we can improve the app. Hope to hear from you soon!

- Alex, Shopify Support

April 2, 2019

The first time I used it, it was fine - now it cuts the top row (product name) off the label. Only prints price and barcode! Please fix this!

Blush on Central
United States
3 months using the app
Shopify replied June 5, 2019

Thanks for taking the time to offer this feedback! I apologize the frustration caused when using the app. When transitioning to a new app, there often can be a bit of a learning curve but Shopify Support will be available to help you in the future!

The issue with the product name cutting off, it has been reported that the Safari browser can sometimes do this. You can try using the Chrome browser in the future and see if this fixes the issue.

For variants to show up on the label, it needs to be included in your label template. We have a help guide that explains the template creation but more specifically step #5 in the help guide here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template

The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email as well. I hope to hear from you soon!

- Alex, Shopify Support