Reviews (552)

Overall rating
2.2
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
September 24, 2020

i really love this app that is the reason i give 5 star i really love this app that is the reason i give 5 star

HollandCase
Netherlands
13 days using the app
August 14, 2020

The app is not flexible enough on the label sizes. The labels print to a .pdf anyways. The ability to add our logo would help.

PeakVerityResources
United States
13 days using the app
Shopify replied August 25, 2020

Thank you for sharing your review and I appreciate you providing us with your feedback. I understand how adding a logo and having different label sizes available would be a useful feature to have, so I will be sure to pass on your suggestion to our development team. I'll also be following up with you via email, so feel free to respond directly should you have any further feedback to share. Thanks again! - Julie, Shopify Support

February 10, 2019

This app is very limited. It doesn't have an option to print on 3/4x2" DYMO labels that we have been using forever. I also want to print our logo on the label but there is no option for that. I may have to spend an extra $10/mo to get what I need, but I feel that as a product-based platform, Shopify needs to offer a solution to this problem.

Linen and Cake
United States
1 day using the app
Shopify replied June 17, 2019

Hey there,
Thank you so much for this feedback, is as always, is valued. I have gone ahead and reached out to you directly via email to offer any additional support you may need.
-Bo, Shopify Support

May 27, 2022

Easy install and creation of a barcode for each item. We have printed labels with a dymo printer for a few thousand products. Great app. Only 1 minor issue that resulted in some manual work; the currency sign is too close to the price number (almost above it), so we had to open the labels in acrobat and put a space in between... for a few thousand labels :(

Babù Antwerp
Belgium
12 days using the app
Shopify replied June 18, 2022

Hey, there. Thanks so much for taking the time and writing this review! We're delighted to hear that our app was easy to install and create barcodes. We also appreciate your feedback and the additional context about the spacing for the currency symbols, and we'd be happy to pass your feedback along to our development team for considerations in future releases or updates. Cheers! -Elias, Shopify Support

July 18, 2020

Perfect app for adding barcodes to all your products instantly. There is an option to generate barcodes for products that haven't got them yet (or rewrite all of them with new ones). I guess this last feature is causing some issues with other users (probably that's why the rating of this app is lower that should be, in my opinion).

The only option that I miss at the moment, is a way to define custom sized labels. There is a lot to choose from, but we need a really specific size. Could this be added, please? :)

Across the Street
Netherlands
13 days using the app
August 27, 2020

THIS IS NOT WORKING FOR ME. The labels print off center even though I have the exact avery labels in my settings.

Studio Style
United States
1 day using the app
Shopify replied September 3, 2020

Thank you for providing us with this feedback. I'd like to learn more about the labels you're using, so I'll be following up with you via email. You can reply directly to me there once you receive it so that we can discuss this further. Talk to you soon! - Oliver, Shopify Support

April 6, 2021

We have just introduced bar codes to our store and this app has been super easy, printing from a standard printer onto a4 sheets is working a treat so no extra cost involved. Love it

Life & Soul Boutique
Australia
10 days using the app
January 11, 2022

Destroyed my Google shopping feed, all the barcode are not valid with GTIN and google turned it down I asked for help, I will come back to change my rating if support help me to have "valid" GTIN that google shopping won't turn me down. Before i didn't have a single issue

Koss Design
Ireland
1 day using the app
Shopify replied January 17, 2022

Thank you for writing your review and I'm sorry to hear that you've had this issue. Barcodes generated via the Retail Barcode Labels app will be unique to your store, whereas Google requires specific barcodes if you are selling registered products. These barcodes would generally be predetermined and barcodes generated via the app would not be appropriate, unless the products you are selling are custom products. Custom products do not need to have a unique identifier.

If you'd like to receive more assistance for this issue, please reach out to our support team who would be happy to help: https://bit.ly/2AWw5VA. -Victor

October 28, 2020

Once Set Up it works good. Works on brother label system as well. Would like to be able to set one label as default setting, thus eliminating one step to print. Would also be nice to be able to print right from product listing with filter as I have alot of catching up to do with inventory and is tedious to have so many steps to print one label.

JMan Photography
United States
12 days using the app
January 4, 2023

everything is fine... but all template price is not getting printed properly price is coming only in tag template :(

Chipandmonks
India
1 day using the app
Shopify replied January 15, 2023

Thank you for reaching out and bringing this to our attention. It looks like we may need to access your account in order to get a closer look at the issue. While we're unable to provide account-specific support via the Shopify app store, we'd be happy to further assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias, Shopify Support