Reviews (747)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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Customer service is amazing!! As a newbie, I'm glad they have a live chat to help me immediately with some questions that would save me a lot of time to figure it out. Wonder was very helpful to me. Looking forward to using this app for our store!
The app is a lifesaver for us. The best app out there to handle returns and exchanges in a seamless manner. Highly competent and helpful people available round the clock.
At first the app had some things that did not fit for our shop, but the customer service on the chat has help us in more ways that we expected about the billing, and the functionality of some thing on this app. We can go with your eyes closed, you won't be disappointed at all ! The experience for our clients is way better now.
Return Prime has reduced our Returns management cost by nearly 60% & improved our operational efficiency - which means paperless transaction, better tracking & communication flow resulting customer satisfaction. Right out of box it is stable, friendly to use & most importantly flexible to suit your country's operations. Very seldom there are issues & case of any, the team is responsive. Good Job & don't slack!
Already impressed by the app, just had a few questions I needed to ask and the customer service has been superb!
Honestly I had another return app for 2 weeks and did'nt get nothing resolved!!!!. I deleted and down loaded this app. What took me hours and weeks with the previous app was handled within 1.5 hour with Return ship !So I'm happyyyyyyy.
Highly recommend !!!!!
I was able to setup the app really fast. It looks amazing right from the start.
Talked to the team and got amazing help and feedback. 5 stars!!!!!
We just implemented this app for our Returns process and have been very happy with it. There were some functionality issues we were having, but they were so quick to address them and fix them. Also, they have been willing to add functions for us to better service our customers.
Best app for your shopify store!!
Best Customer service!!!!!
If you need return & exchange app this is the one!!!!
So far setup has been smooth and look forward to using this app to resolve our store issues in the future.