Return Prime: Exchange &Refund , 604 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient processing of returns and exchanges, including handling single refunds for multiple items. It offers customization to match store policies and branding, and integrates with platforms like Shipstation for easy return shipping. Merchants value its time-saving automation, instant shipping labels, and warranty claim handling. Features like "get paid back" and smart exchanges boost customer satisfaction. The support team is proactive and responsive, often incorporating merchant suggestions. The app also supports Indian e-commerce and promotes upselling.
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This app is great and so easy to use! Set-up was quick and painless and when there was one thing I was unable to do on my own, the team was very responsive with help
Don't know if we love the app more or the team making it all possible ! Sanket and team have gone above and beyond conventional systems to tailor the app to our store's needs and return policies. We had different policies for different kind of products, so we had to manually take actions with respect to the kind of products sold but the team at Return Prime has helped us create a seamless experience to manage returns and build a return centre that minimised our need to manually manage returns via e-mails and automate the tiresome process. This has enabled us to build a strong foundation for scaling and creating trust with customers (like us) who feel frustrated to write a mail for a thing as simple as a creating a return :D Super greatfull to the "wonder"full team, highly appreciate their perspective of making things happen!
I used this app to help me with my returns and exchanges. I love it! Customer Service A1. I recommend this app!
Return Prime: It's a great returns management app with good customer support. The auto pick-up/refund features are so handy and thoughtful. The Grow plan suits us fine with an allocation of 80 returns per month. No looking back!
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We will keep empowering with the same dedication and energy.
this app is great, very easy and simple to use, and has a very cooperative support team. thank you for this great app
Great App. Much easy to handle returns for my team and also for customers. Many options for refunds and exchanges
The beast returns management app in the market. Packed with a whole lot of features, this app really makes like super easy and is a game changer for returns management. This app will save the day for the customer and you.
Awesome support! From setup help to addressing any ongoing challenges, these guys have been 2nd to none
Hilfreiche Funktionen für den Retourenprozess, Formulare übersetzbar, sehr schneller und hilfsbereiter Kunden-Support.
Excellent assistance, excellent performance. It took us some time to understand how it works and how to take 100% of what it proposes but now everything's on track.
I always get a human on live chat in like 2 mins. S/he is called Wonder Woman and helps you out like a super hero.