Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient processing of returns and exchanges, including handling single refunds for multiple items. It offers customization to match store policies and branding, and integrates with platforms like Shipstation for easy return shipping. Merchants value its time-saving automation, instant shipping labels, and warranty claim handling. Features like "get paid back" and smart exchanges boost customer satisfaction. The support team is proactive and responsive, often incorporating merchant suggestions. The app also supports Indian e-commerce and promotes upselling.

November 1, 2022

Onboarding experience is amazing! Quick and hands on help from chat app. Can't wait to learn more and use the app!

MartinandMabel
Australia
Over 1 year using the app
Edited October 26, 2022

Good for returns/exchanges and really helps me keep track of all the info from customers. Great, quick, and friendly customer service whenever I need them!

Rae Dunn Wear
United States
Over 1 year using the app
Edited October 17, 2022

I have been using this app for about 1 year now and I am absolutely happy with it. Runs very stable has a ton of customizing options and is easy to operate. Not 1 complain so far :) Also shout out to the support team, who are super friendly, competent and have fast reacion times!

Turtlback - The Urban Minimalist
Germany
Over 1 year using the app
November 7, 2022

Does the trick. Makes the process very smooth. The only thing I don't like is their name makes it hard to search for questions that need answering because the search will take you to amazon prime results. I have had a good experience with their customer service chat boxes, though. All in all, great app.

Noble Pillow
United States
Over 1 year using the app
December 23, 2021

It's a amazing App for returns & exchange feature. I would recommend it to others to make reverse process easier. I also appreciate their customer support team. They listen to your concerns and even provide additional details required to make the process easier. A big Thumps Up!

formaltreat
India
Over 1 year using the app
July 21, 2022

Love this so much. Using the free version for now and it has made my exchanges and returns so easy. The customer service is unmatched, they answer every question within minutes!

eche
United States
Over 1 year using the app
August 19, 2021

We have been using this app from a very long time now, and kind of support we have got is incredible. This app is totally recommended for everyone. This has made our returns management seamless. keep up the great work guys!!

Rajasthan Royals
India
Over 1 year using the app
November 19, 2021

This is one of the best apps to manage the returns on Shopify app store. The appsdart team is most helpful and responsive. Must have for every store.

Plantlane
India
Over 1 year using the app
November 24, 2021

Must say service is super quick .. loved this app very helpful related to maintaining database related to all return very prompt customer service team as well ...

Glamly
India
Over 1 year using the app
April 5, 2022

Everything seems to be working well. It was a little complicated getting started but Wonder Woman helped me through chat window.

WatercolorWildflowers
United States
Over 1 year using the app