Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient processing of returns and exchanges, including handling single refunds for multiple items. It offers customization to match store policies and branding, and integrates with platforms like Shipstation for easy return shipping. Merchants value its time-saving automation, instant shipping labels, and warranty claim handling. Features like "get paid back" and smart exchanges boost customer satisfaction. The support team is proactive and responsive, often incorporating merchant suggestions. The app also supports Indian e-commerce and promotes upselling.

August 4, 2021

One of the best app I came across for many of my stores. I tried multiple solutions before but they were either complicated or lack basic functions. Return prime has the best pricing options and almost every features a store could ask for. I tried this app and immediately it just became part of our store experience. Developers are active and gets errors and suggestions way seriously and acts like flash. Just loved it. Highly recommended!

Manjubaa
India
About 1 year using the app
October 14, 2021

Good app. We use it every day & it works seamlessly.
The integration is also good so as it help us get connected with our shipping aggregator

ellipstore
India
About 1 year using the app
September 22, 2022

We've been using ReturnPrime for the past 6+ months. The platform has made our return management easier. The support is really great as well.

Chumbak
India
About 1 year using the app
April 6, 2022

In building my store, I have added this app. It looks promising in helping solving issues with returns among many other actions. I will update later on the app and how it functions. Wonder, the wonderful agent, set it up for me super fast. It will take me a minute to understand all that this app can and will do. This to me seems to be a must have app. I will give an informed updated review at a later time.

Papple Dapple Co
United States
About 1 year using the app
Edited April 24, 2023

My representative Shubham was AWESOME! He went above and beyond what was asked of him regarding the app. He also assisted me with creating order exchanges and explained the automatic inventory stock.

ShowMeWhatUWorkingWithFishing&Hunting
United States
About 1 year using the app
September 14, 2022

This is one of the best app available on Shopify market for all D2C brands. Simple UI, easy exchange and return process. No tech knowledge required, just plug in and start using it. One click reverse pickup, another click create an exchange, simple and effective. We are using this from last 90 days and the experience is WAOO.
A must have app for all D2C brands.

freecultr.com
India
About 1 year using the app
June 7, 2022

Recently i was stuck in integration with one of the logistic partner and return prime chat support save my day.

One8 Select
India
About 1 year using the app
November 21, 2022

We are satisfied with Return Prime, and the customer support is excellent.
Absolutely awesome. The customer service is better than any other app I have used. Attentive and more than helpful and very quick to get back to you with any questions or help. I would recommend this app to anyone how needs to streamline their returns...

Accessorize India
India
About 1 year using the app
April 19, 2023

Works well and has very good customer service. The pricing is also very affordable as well. Highly recommend

Wildhunter.ie
Ireland
12 months using the app
October 21, 2021

Really great app. Saves a lot of time and hassle. The bot feature is very nice and useful. Support is Fabulous!!

Coozly
India
12 months using the app