Return Prime: Exchange &Refund , 605 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient processing of returns and exchanges, including handling single refunds for multiple items. It offers customization to match store policies and branding, and integrates with platforms like Shipstation for easy return shipping. Merchants value its time-saving automation, instant shipping labels, and warranty claim handling. Features like "get paid back" and smart exchanges boost customer satisfaction. The support team is proactive and responsive, often incorporating merchant suggestions. The app also supports Indian e-commerce and promotes upselling.
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App works right out of the box and has some great features for small and big businesses with advanced needs. I contacted support and spoke with Victor about some customizations, and he was patient and able to implement my request perfectly. Great app and service for growing small and big businesses alike.
Thank you Greeva, the process of going through the service was intuitive and the apps integrates very well.
Superb Support! Love it. One of the best support I ever experienced.
great customer support so far! Only just installed the app and was met with a load of help. The app integrates perfectly with my store's theme.
The Return Prime app went above and beyond my expectations. Its return and exchange process was seamless, and the user-friendly interface made integration and set-up effortless. What truly impressed me was the outstanding customer service. The support team was prompt, attentive, and incredibly helpful, going the extra mile to address all my concerns. To sum up, my experience with Return Prime was outstanding, and I enthusiastically recommend it for its efficiency and exceptional customer service. Best Shopify App I've used to date!!
its the best app to manage and allow customers to make returns and exchanges on shopify with amazing support for anything.
He was exceptionally patient, helpful, and resourceful! I am delighted to use your app based on this level of customer service and kindness.
no need to look for other apps, I did that research for you my friends and this one is the real deal! after installing and testing 5+ return/exchange apps, this one remains the PRIME!, they understand how to benefit the seller as much as they facilitate it for the customer. No other apps cleverly upsell and try directing the customer for an exchange instead of a refund like this one does! these people are geniuses of not leaving any money on the table and I'm all in for it!
I am a complete beginner with Shopify and wanted to install this refund and return app but unfortunately I didn't know how to set it up ... (turns out it was really easy!). And I got so much support for setting everything up! The team is fantastic and helped me with everything I needed.
App is great, I had a call with Shubham to walk me through the app and help me set it up. He was extremely helpful and understanding. Highly recommend it.