Return Prime: Exchange &Refund , 608 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient processing of returns and exchanges, including handling single refunds for multiple items. It offers customization to match store policies and branding, and integrates with platforms like Shipstation for easy return shipping. Merchants value its time-saving automation, instant shipping labels, and warranty claim handling. Features like "get paid back" and smart exchanges boost customer satisfaction. The support team is proactive and responsive, often incorporating merchant suggestions. The app also supports Indian e-commerce and promotes upselling.
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Great customer service, quick response and effective
I would like to say thanks for quickly help and my issue has been resolved.
The setup process was super easy and the chat support I received to make sure I had everything set up correctly was really great!
I had Wonder help me set up Return Prime and she did a great job and was very helpful. Great app
Haven't used yet. But Wonder woman helped me get the app installed. She was great. Go avengers.
Return Prime has been a helpful tool with a super helpful support team.
Their product allows us to have an industry-standard return and exchange process, improving our customer experience, as well as our internal management of returns by providing us a workflow that we can actually operate and monitor very easily.
From my experience, their support staff is easily available and can help with everything we've ended up needing.
Integrates with Shipstation, too, so managing return shipping is automated and easy.
I do recommend!
I'm not savvy at all with regard to adding Apps and making sure they work and function properly. But I was blessed to have the opportunity to work with Greeva with Return Prime customer service. Greeva was able to assist me with setting up my account with ease. Basically, Greeva said, sit back and let me get you setup! This was one of the best customer service experiences that I ever experienced.
Very good support and service. Thanks buddy.
Thanks for helping out . we got instant and prompt support . Thank you so much for fantastic support. Keep it up .
Regards,
Devendra
Loosebucket
App works right out of the box and has some great features for small and big businesses with advanced needs. I contacted support and spoke with Victor about some customizations, and he was patient and able to implement my request perfectly. Great app and service for growing small and big businesses alike.