Reviews (693)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining return and exchange processes, noting its user-friendly interface that simplifies refunds and provides immediate shipping labels, even on the free plan. It's customizable, allowing alignment with site themes and setting specific return rules. Regular updates, robust integration, and reliable performance across various sites are also praised. Exceptional customer support, noted for being fast and proactive, often resolving issues within 24 hours, further enhances its appeal.
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We've been using this app for more than 2 years now, and it's been an excellent experience. It's very feature-rich and they've made significant improvements over time, with new features being regularly added and bugs swiftly fixed. Highly recommend this app-
We're a brand new customer using the app for our claims portal, and we've had a fantastic experience so far! The company has been incredibly accommodating, tailoring the app to work perfectly for our needs. Their response time is super quick, and everyone I've spoken to has been amazingly helpful.
This is very helpful app and solves the core problem in terms of handling our returns and exchanges. Customer support is very quick and smooth.
Great! Very user friendly and their customer service in incredibly helpful which makes the process much more streamlined and easier to get up and running, thank you Marie-claire for your help today!
Thank you return prime you sort our life before return prime we faced so many problems to track the returns but now is very easy to look all these things in one platform. This app works so smooth and Hassel free. Return is so easy now and get less customers complaints. I recommend whose starting their own business this is the best app for that.
Return prime is an amazing return portal that is affordable and easy to set up and use! Their customer service is also extremely helpful & responsive, they were able to assist with every single request! Highly recommend!
Only new to the Return Prime. Support staff have been excellent with setup. Very helpful and quick to sort out any issues.
Great app and functionalities, not only this. It will help a lot when you get a lot of orders and converts better than automatic emails and manual work. Shubham was amazing in helping in setting automatic flows and custom strategies which are complex and now fully automatized. I feel my stores now will have much more potential and my customer service team much more free time, so scaling will be quicker and easier. I wish I found this app before and a special thanks to Shubham who stay on video call with me until midnight on Friday night. I can only recommend this app and the support revceived so far.
Amazing app. You cannot not have this
Wonder *yes her name is Wonder :) - is the best and a wonderful and patient woman who really listens and takes up all your requests the same day - she has made my experience just wow!