Return Prime: Exchange &Refund , 605 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    591
  • 2% of ratings are 4 stars
    10
  • 0% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient processing of returns and exchanges, including handling single refunds for multiple items. It offers customization to match store policies and branding, and integrates with platforms like Shipstation for easy return shipping. Merchants value its time-saving automation, instant shipping labels, and warranty claim handling. Features like "get paid back" and smart exchanges boost customer satisfaction. The support team is proactive and responsive, often incorporating merchant suggestions. The app also supports Indian e-commerce and promotes upselling.

May 3, 2024

I liked it very much, it's so easy to configure it and makes returns and exchanges so easy like no other app.
Even better the customer support is very helpful and kind, reach them up for any issue that you have

Twin Apples
Mexico
May 2, 2024

very Supportive Staff. Explained Everything in details and helped about topics which are new for me or I was unaware.

earthofab
India
About 3 hours using the app
May 2, 2024

ReturnPrime is a lifesaver. It excels in lightning-fast issue resolution, especially with returns. Its intuitive interface and dedicated support ensure a seamless experience. No more waiting – ReturnPrime gets the job done swiftly, making returns hassle-free. It's a must-have app for anyone seeking quick solutions.

BABLOU
India
5 days using the app
April 22, 2024

A very good app, i can say that their support is TOP LEVEL. I really appreciate the help and all the gifs .
100% recomended.

Paola Tienforti - Sito Ufficiale
Romania
About 4 hours using the app
April 22, 2024

I am a complete beginner with Shopify and wanted to install this refund and return app but unfortunately I didn't know how to set it up ... (turns out it was really easy!). And I got so much support for setting everything up! The team is fantastic and helped me with everything I needed.

Zeal&Co.
United Kingdom
About 2 hours using the app
April 20, 2024

really great customer service, i am terrible with these apps made it really straight forward

Salty Earth
United Kingdom
About 2 hours using the app
April 19, 2024

Great & quickly responsive customer service.

Doerkind
United Arab Emirates
18 days using the app
April 19, 2024

Fantastic support. Super quick to get you up and running! Very much appreciated

Tauro Workwear
United Kingdom
2 days using the app
April 17, 2024

the support was amazing i had fun too

home finds
Andorra
About 1 hour using the app
April 16, 2024

Very good and efficient support !

ALT Paris
France
2 days using the app
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