Reviews (2,394)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 21, 2021

I'm still in the setup process, so far the app is easy to use, and chat responses are quick. I will leave another review once customers start doing returns

Kiara Kivét
Canada
6 months using the app
May 31, 2023

Great assistance, super fast support on all questions. Quick and easy setup. high recommend :) Thanks again

AncientBrand
United States
6 months using the app
December 9, 2022

Quicky to connect the RMA issue & label printing. It will be solved a lot of tickets with the RMA team. Very helpful.

Positive Grid
United States
6 months using the app
Edited August 4, 2021

Great support. The team is always available immediately for assistance and is willing to look at developments for specific requirements. It is a pleasure to work with them

consolglass
South Africa
6 months using the app
September 3, 2017

Very good to use application, very useful for the refund job

Joziba
Vietnam
6 months using the app
September 7, 2017

Great APP !
Simplify, very helpful in handling the store an easy way and provides a very complete support. its give me free times for other activities and other activities
thanks.

Smartyu Collections
Indonesia
6 months using the app
June 26, 2017

It is very easy to setup and use. Very useful.

Phonefancycase
Hong Kong SAR
6 months using the app
May 11, 2023

Great support team and the app looks and works great. We are completely satisfied with our experience!

Alzavar
Sweden
6 months using the app
September 14, 2023

Great help from Harvinder . Thank you!

Booty Builder Shop Norway
Norway
6 months using the app
December 27, 2017

A perfect returns center, have been using it for a while at Veradek and it works beautifully. Also, the support is always available. Thanks for the great job guys.

Veradek
United States
6 months using the app