Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 11, 2017

Great app. Builds a very good return page. Highly recommended.

Bestgoodshop
Bulgaria
6 months using the app
September 4, 2017

We started using Aftership quite recently, we have found them to really streamline the process of handling returns. We don't get a lot, but when you do you really want the quality of your service to shine through and Aftership means happy customers and a happier company.

Ciovitaint
South Africa
6 months using the app
September 13, 2023

The agent quickly answered my question with very helpful screenshots

Whispering Woods Boutique
United States
6 months using the app
May 24, 2022

The Aftership app is very robust and is an excellent return app. Support personnel is extremely helpul.

SmokinScooters
United States
6 months using the app
August 15, 2022

J'adore l'application, le service clientèle est 10/10. Super simple à utiliser sur le site web aussi. Merci!

Sunny Sunday
Canada
6 months using the app
July 10, 2017

It`s just great to use! thanks!

Inheaven
United Kingdom
6 months using the app
November 16, 2017

Great training number help for our customers and perfect tracking page

Abeardego
Canada
6 months using the app
July 22, 2017

Very user friendly and helpful. I would recommend this to anyone getting started or well into their career. 10/10

Wisemen
United States
6 months using the app
September 28, 2021

Great App. Excellent customer service and support, with quick response time and helpful resolutions.

Bloodline Athletica
Australia
6 months using the app
August 23, 2022

From what I've seen so far, I like this app. Very helpful Customer Service when we need to extend our Free Trial. Thanks for the help.

FFORME
United States
6 months using the app