Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

March 23, 2017

Excellent app. No coding needed and works right away. Suggestion: Please create a functionality to allow Customers to upload a picture of their damaged or defective items as proof.

Neptune Wild
United States
5 months using the app
January 25, 2023

Easy to set up and staff are very responsive and helpful as the time of writing this review from Ayush the technician

Pharaoh London UK
United Kingdom
5 months using the app
July 1, 2021

This app will help save you time in automating the return process! The customer service is really helpful as well!

Nexus
United States
5 months using the app
December 5, 2017

Awesome app! Easy to use and to configure. Took the hassle out of the returns process and provides a professional look to my store. Love it!

Furbabeez
Australia
5 months using the app
January 12, 2022

customer service is quick to respond! so far so good during the set up process! can't wait for my customers to use it

Nettle Studios
United States
5 months using the app
April 24, 2024

Harvinder was such a great help with resolving my issue. We hoped on a meet up chat and he helped me get my store connected. Chat support is quick and always really helpful!

Shop Friday Feelin
United States
May 18, 2021

A super easy and quick way to semi-automate your returns. I wish it would adjust your stock levels when someone submits for an exchange rather then having it done manually

My Cura Scrubs
Canada
5 months using the app
August 7, 2017

Fantastic app to use,its a must have,make life very easy and it is so easy to install,will recommend it to everyone.

S Osborne
United Kingdom
5 months using the app
January 23, 2018

So far so good, takes care of a lot of the headaches of returns and gives a nice user friendly interface for the customer.

Edward Marcel
United States
5 months using the app
April 20, 2021

Customer service is great and resolved my issue with setting things up with Postmen. Highly recommend!

BLÜM
United States
5 months using the app