AfterShip Returns , 2,243 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return options and seamless Shopify integration. It's praised for simplifying shipment management and offering a professional customer experience. Despite requiring some setup time, many recommend it for streamlining the return process. The customer service team is also highly commended for their exceptional support.

August 23, 2017

Very nice app, does what it says!

Everythingformaternity
Serbia
5 months using the app
January 25, 2018

Just makes my life so much easier

Powerfit Shop
United States
5 months using the app
August 9, 2017

Useful app. Would recommend it to others

Socksandco 2
France
4 months using the app
May 26, 2021

I was able to learn more about Aftership after reading the info on the website and watching YouTube videos. The helpful customer service rep named Nitish was available to answer any questions that I needed help with, while extending my free trial! I was very grateful for the help and quick responses.

Pets Preferred
United States
4 months using the app
January 24, 2022

My customer support agent was very patient with me even though I had no idea what I was doing. He stayed with me and helped until the problem was resolved.

The Rug Truck
United States
4 months using the app
February 5, 2021

The process is seamless for the customer and is quick and easy. Makes the process much easier for me and I love it.

Noli-Fashion
United States
4 months using the app
February 15, 2022

Insanely good customer support, super easy to set up, heavily customisable to be on brand. Looks like a great app

Team Timbuktu
Australia
4 months using the app
March 11, 2021

Helped me setup everything and more! Also helped me fix my website with the actual link. Thank you!

Elizabeth Moore
United States
4 months using the app
Edited October 26, 2021

Great little app, luckily not used much by our customers! the support team is very responsive and quick at resolving issues!

Is To Me
United Kingdom
4 months using the app
Edited July 14, 2021

Very solid application! Makes the entire process of handling returns and refunds for orders painless. Support is quick and helpful. Super pleased with my experience.

Moissanite Outlet
United States
4 months using the app