Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 4, 2017

thanks and Good .this app is helpful ..try this ...

Stylminestore
India
5 months using the app
November 2, 2017

No caption needed. It works exactly how it says it will work.

Detoxtransformshealth
United States
5 months using the app
Edited November 16, 2017

a better app would be nice if you guys include or make another option for terms & conditions.

Mirdia E Commerce
India
5 months using the app
March 10, 2022

So far so good, but early days! Still integrating it with the store but staff have been quick to help.

Winternational.co.uk
United Kingdom
5 months using the app
August 2, 2017

I love this app it is easy to use and setup

Traders Outlet
United States
5 months using the app
January 26, 2018

nice to have this aps and it will aplicable on my website

Thatsavvybuyer
United States
5 months using the app
March 29, 2021

I reached out to customer support to aid in tweaking our returns policy and getting it to display on our site. Riyaz was very patient and helpful and we were able to resolve all issues that we were having. Thank You!

kenandmicah
United States
5 months using the app
October 11, 2017

Awesome app, makes returns so much easier! Customer relations in this category are crucial and Aftership has it figured out! Don't hesitate on this one!

Concarry
United States
5 months using the app
October 14, 2021

EXCELLENT customer service! Looking forward to working with them moving forward. My free trial was extended and I can't be any happier.

Arah's Art Gallery
United States
5 months using the app
October 3, 2022

We use this app to streamline our customer returns process. We tried a couple of other apps before this one but Aftership Returns Centre was far and away the best fit for our needs. Their customer support team is fantastic and replies to inquiries almost instantly!

Sam Turner & Sons
United Kingdom
5 months using the app