Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

March 23, 2017

Excellent app. No coding needed and works right away. Suggestion: Please create a functionality to allow Customers to upload a picture of their damaged or defective items as proof.

Neptune Wild
United States
5 months using the app
July 1, 2021

This app will help save you time in automating the return process! The customer service is really helpful as well!

Nexus
United States
5 months using the app
January 25, 2023

Easy to set up and staff are very responsive and helpful as the time of writing this review from Ayush the technician

Pharaoh London UK
United Kingdom
5 months using the app
December 5, 2017

Awesome app! Easy to use and to configure. Took the hassle out of the returns process and provides a professional look to my store. Love it!

Furbabeez
Australia
5 months using the app
January 12, 2022

customer service is quick to respond! so far so good during the set up process! can't wait for my customers to use it

Nettle Studios
United States
5 months using the app
May 18, 2021

A super easy and quick way to semi-automate your returns. I wish it would adjust your stock levels when someone submits for an exchange rather then having it done manually

My Cura Scrubs
Canada
5 months using the app
August 7, 2017

Fantastic app to use,its a must have,make life very easy and it is so easy to install,will recommend it to everyone.

S Osborne
United Kingdom
5 months using the app
January 23, 2018

So far so good, takes care of a lot of the headaches of returns and gives a nice user friendly interface for the customer.

Edward Marcel
United States
5 months using the app
April 20, 2021

Customer service is great and resolved my issue with setting things up with Postmen. Highly recommend!

BLÜM
United States
5 months using the app
October 7, 2021

Nice and easy to use than any other app. Good comunication with customer. I like their reponse. I recommend it

EmpressKorea
Macao SAR
5 months using the app