Reviews (2,379)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.

January 12, 2018

Love it. We used a custom domain (returns.yourdomain.com) and added a link to the return center in our footer. I love the way it looks and functions. Most especially love how easy it is to customize.

Trampoline Avenue
Canada
4 months using the app
December 13, 2022

Moaazzam from Aftership was very helpful and cleared all my doubts through out the process of testing.

Muttluks CA
Canada
4 months using the app
April 3, 2017

Awesome Plugin indeed for hassle free returns requests.

Theamavelostore
India
4 months using the app
August 9, 2017

Useful app. Would recommend it to others

Socksandco 2
France
4 months using the app
Edited April 9, 2021

Once again, Ankush saves the day. he has helped me on many occasions and works hard to help me get where I want my company to go.

Round-1fitness
United States
4 months using the app
October 11, 2017

This app is awesome! Super simple to set up, looks amazingly professional, and it is free! I'm very impressed and thank you for building such a great app for free for us small up-starter businesses! I love it and highly recommend it!

Funkydoggie
United States
4 months using the app
May 8, 2022

Un logiciel indispensable pour le confort des clients et du vendeur,
Personnalisation des couleurs des thèmes variés .

KAUVE™
France
4 months using the app
September 24, 2021

The customer service is GREAT! The agent was very knowledgeable and quick to solve my issue. I look forward to my clients using this app, IF needed.

Joli-Glo Maternity
Canada
4 months using the app
April 27, 2021

pleasant service and quick response ,just started using this app looks great and recommended thank you

Fitleet
Australia
4 months using the app
September 21, 2017

We're happy with this app we needed to automate this process and the app helps us to reduce processing time and also to look professional in front of our customers.

Downtown Menswear
Check us out → https://downtownmenswear.com/

Downtown Menswear
United Kingdom
4 months using the app