AfterShip Returns , 2,266 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.
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Superb service and assistance! Extremely fast and accomodating! They were able to fix my requests and further suggest improvements I hadn't thought of.
Would be 5 stars if they have the option to add notes for staff-only to read. Sometimes customers put through a request and then change/add a special request but no way to track this between staff
Thank you for sharing your valuable feedback.
We do keep track of the requests by our users and we will make it more feasible.
Do let us know if you have any suggestions for us.
You can always use the chat option on your Returns center account if you need any assistance.
We are available 24X7.
Kind regards,
Nitesh
Great App, easy to setup and use, definitely a must have for any Shopify store.
Return Center and Tracking & Delivery Updates by AfterShip are real time savers
Great app .Easy to use for tracking orders
I used the customer service feature for help setting up my domain info and removing the "Powered by Aftership" verbiage. Their team was very helpful and responsive. They made it easy and straightforward. Thank you so much!
what a great and intuitive app for your website, makes our life easier having customers able to process their own return customer service is also fast and help!
I don't have lots of returns, but when I do, I need the process to be easy. and fast, and to keep my inventory accurate. AfterShip allows me to connect to Postmen, where I can buy a shipping label and send it to my customer automatically. It saves times and headaches! I just wish the clients could select the exchange items on any plans. I am on the free plan and this is not possible. F For me this is a feature that should come with a returns app since when customers exchange items, they actually need to exchange it with something else. Having very few returns, it does not make sens for me to upgrade to a higher plan yet.
this app is really perfect your website will definitely become more professional and their team is always up to assist you!
Best app ever ❤️ I recommend this app to any one who offers returns. Well thought out and well presented.
App looks nice. Just started using it.