AfterShip Returns & Exchanges , 2,274 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.
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So far so good. Great help from customer support :) Just setting up the account now. Thank you! ....
So far so good. The customer service is great. Im not fully integrated with this app yet so more to come..
good support, thanks for the help. Much appreciated. good support, thanks for the help. Much appreciated.
Works well and has a simple process. A few areas of improvement are needed - it would be good to go direct from one state to another, like approved to refunded and skip the shipment received and other intermediate steps. Also the canned English needs a lot of work on both grammar and punctuation and not all can be user edited and thus is a little cringe worthy when people need to read it. UPDATE: A lot of great innovation has gone into this product. Still an issue with not being able to edit some language (US Spelling everywhere) but upgrading from 4 star to 5 nonetheless. 6 months use almost now. UPDATE 2: It keeps nagging you to leave a review. Review begging is not good form and is very crass. Despite having left a review already and closing/dismissing the review begging banner, it keeps coming back every day to beg you. Is this an app store or the fish markets? Now 2 star. Update #4. Stop nagging for a review!
Great App! Outstanding so Far!
A great app! Ive always wanted to have a return page for my customers and this app made it seamless. Not to mention how fast and swift the customer service was. Highly recommend.
Really great customer service! Freaky fast response times on the chat! They are doing a great job. Keep up the good work AfterShip!
Great app really appreciate it
I received a quick answer on how to change my View Full Policy. I was happy I got fast online support while I set up the app.
I'm very happy with the services of Returns Center and the easy to use/user-friendly interface. They have been nothing but supportive from the day the that I first install and would happily recommend it to anyone who like things organized and neat.