Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

January 13, 2018

AfterShip has been great for my store. It really covers all the basis for your shipping needs. The ability to go in and not only add shipping for customers, but also the ability send out update emails has been invaluable to our store

Carbon Edges
United States
4 months using the app
May 26, 2021

I was able to learn more about Aftership after reading the info on the website and watching YouTube videos. The helpful customer service rep named Nitish was available to answer any questions that I needed help with, while extending my free trial! I was very grateful for the help and quick responses.

Pets Preferred
United States
4 months using the app
August 15, 2022

AfterShip 非常好的功能介面,讓退貨更順利,客服也很熱心處理,使用追蹤功能跟退貨中心功能,目前使用起來很不錯,讓退貨變得方便管理,客服也可以展示流程和介紹相關的服務,讓購買前後,可以獲得充分的解答

restyle2050
Taiwan
4 months using the app
July 18, 2017

Returns Center is one of the best features our store has. Every single visitor commends us on having an efficient way to process returns and give shoppers complete control of this process. The setup process is very painless, the interface is intuitive and a developer has been very responsive to an inquiry. Great experience so far!

Healthyfeet
United States
4 months using the app
August 22, 2022

Great Customer Support! App does exactly what our Customer Service needs it to do. Highly recommend!

Olsen Fashion Canada
Canada
4 months using the app
May 18, 2022

Amazing app and very efficient support from agent. I've used them for all my business and im super happy and always recommend.

Women's Academy
Canada
4 months using the app
February 4, 2022

the support team is awesome and I'm so glad I can connect multiple stores under one account! The aftership suite is very user friendly.

Minimo Glow
United States
4 months using the app
January 24, 2018

Love this app! Improve efficiency of doing returns and gives customers more peace of mind, plus it's easy for them to use (and us)!

The Healthy Household
Australia
4 months using the app
February 12, 2023

Goede app en duidelijk, vriendelijke service. Heb makkelijk contact met de klantenservice en het is een makkelijke app om te gebruiken.

FBMCUPS
Netherlands
4 months using the app
June 21, 2021

Really happy with this app and customer service! Ankush was great and quickly helped answer all the questions I had

Reflective Blues
Australia
4 months using the app