Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

Edited March 28, 2020

like the app. keeps returns organised.
but got annoying 'leave 5-star review' reminder at the top of page all the time.

ProHorse
Australia
Over 5 years using the app
November 1, 2017

This was really easy to install and will help massively with handling customer returns. So far I haven't had any returns fingers crossed but it's nice to know you have a back up plan - "just in case"

Buddy And Kitty Inc
United Kingdom
4 months using the app
December 20, 2017

An excellent app for managing your returns. Highly recommended

Marcandspade
Australia
4 months using the app
April 19, 2021

LOVE THIS APP. Going to make our returns process so much more streamline. Ankush was SO HELPFUL AND PATIENT and got me set up quickly. Thanks for making my life easier!

TREK™ tech accessories
United States
4 months using the app
November 17, 2017

Love this app! It's really easy to use and makes my store look very professional.

Menstyleclub
Canada
4 months using the app
January 16, 2018

So far so good, haven't had to use it yet though.

Darkness Cosmetics
United States
4 months using the app
July 6, 2021

Customer service is always important to me when using services. They have chat available 24/7 and are quick to resolve your issues. The service works flawlessly as well.

Phoenix & Co
United States
4 months using the app
February 19, 2022

I ran into some issues during initial installation and they were so fast to help me. We got things figured out in 10 min on SATURDAY evening. I mean they are ready help even on weekends. 5 star all the way.

Tilezz
United States
4 months using the app
January 18, 2018

Aftership Returns Center took a heavy load off my shoulders. Being new to Shopify and close to launch date I realized that I didn't have a return solutions to provide for customers and within minutes I came across the AfterShip Returns Center and immediately fell for it.

I know I will be benefiting from this and I already know my customers will love the ease of processing a return. Thank you, AfterShip team, for creating such an amazing tool.

Justkaseit
United States
4 months using the app
September 18, 2017

Very easy to use, handles all my returns perfectly
RECOMMEND!
check out my website www.viveot.com for an example!

Viveot
Canada
4 months using the app