Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

August 9, 2021

I am new to ecommerce and dropshipping, and this app, so far, seems easy to use and set up. It seems to be exactly what I am looking for to automate the returns portion of my stores. Employees are quick and helpful also.

The Top Shop Stop
United States
4 months using the app
August 18, 2017

The overall experience of using AfterShop Returns Center is easy and useful!

Centerpiece Dk
Denmark
4 months using the app
June 22, 2021

thank you for quick help & Abhishek was fast to give me input on my issues,
thankk you team for great app !!

Petzze
India
4 months using the app
August 1, 2021

Superb service and assistance! Extremely fast and accomodating! They were able to fix my requests and further suggest improvements I hadn't thought of.

richiepaws
Australia
4 months using the app
November 18, 2017

Great App, easy to setup and use, definitely a must have for any Shopify store.
Return Center and Tracking & Delivery Updates by AfterShip are real time savers

Igearlab
Portugal
4 months using the app
October 15, 2017

Great app .Easy to use for tracking orders

Lighttek
Canada
4 months using the app
July 30, 2021

I used the customer service feature for help setting up my domain info and removing the "Powered by Aftership" verbiage. Their team was very helpful and responsive. They made it easy and straightforward. Thank you so much!

Soultree City
United States
4 months using the app
September 6, 2022

what a great and intuitive app for your website, makes our life easier having customers able to process their own return customer service is also fast and help!

STAYYING ALIVE
United Kingdom
4 months using the app
July 14, 2021

this app is really perfect your website will definitely become more professional and their team is always up to assist you!

Marc & Madisson
France
4 months using the app
September 22, 2017

Best app ever ❤️ I recommend this app to any one who offers returns. Well thought out and well presented.

Qts15
United States
4 months using the app