AfterShip Returns & Exchanges , 2,284 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable and user-friendly return management features. It offers various return options like refunds, store credits, exchanges, and replacements, enhancing the customer return experience. Merchants commend the app's tracking and store credit management capabilities, affordable pricing, and absence of hidden fees. The customer service is praised for its prompt and efficient support via chat and email. The app is suitable for businesses of all sizes and is known for its continuous improvements based on feedback.
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Easy to setup and smooth process.
They have a really quick resonse time and very friendly. The app is really good and has many options. Satisfied
Very easy to install and works well. Vilo.co.nz
this is a very good app to choose when starting out with your website and the customer support was great
zeer goede klantendienst die je steeds op de meest onmogelijke momenten te woord staat en telkens een oplossing biedt.
The best app for my store , it's a very good app for the return on my website very very good. Thanks for all
The app works great and simplifies things a lot. We'd like to see being able to customize texts displayed on the returns page. Not only the language but also what the text says in some cases.
So far so good. Havent really hasd customers use the app which is a good thing because no one likes returns.
I am just starting to use this app so I do not have a bunch of info yet, however I received excellent customer service from a gentleman by the name of Sumit in helping me make sure that I had things set up properly. He did a screen share meeting with me and helped me step by step. Thank you! I know how important it is to simplify the returns/exchanges process for customers, and I believe this app will help in doing just that.
The customer service is always really helpful! They always help us to solve our problems quickly, through the chat!