AfterShip Returns , 2,262 reviews

The support team is very quick at replying and helping out when needed! The app is very useful and so far everything is working out as expected!

The app is extremely complete, and they offer support 24/7. We use Aftership only for returns and they jumped on a call with us via google meet and helped us set it up.

Very easy to use and customize

This app is a must! It is very user-friendly! Great staff is always available to answer any questions you might have!

It is just as simple as their video shows. I am glad I came across this app. I am just starting and cannot afford to pay monthly on apps, so I saw AfterShip. Easy to install, edit and implement. You wont be disappointed. So far I am happy with it. No issues as this point. Thank you AfterShip for the free app :-)
Makes returns easy

I really like AfterShip Returns... with the new update of 10/2019 it has improved a lot! New multilingual features and a new simple look...
Attention however, on the site is written "All features included" on all plans, while in the setting Language the multilingual is given only for higher tariff plans... not good!!

Cant believe this will not be free after May 31st. This was so handy, why did they have to change it I’m sorry but I’m not paying $89 per month for returns, as this is how much it will cost for the amount of returns I receive.

Really disappointed. Aftership are just greedy!!

Good, but could be great. Needs a more seamless integration with Shopify, still feels like I'm using 2 pieces of software to do a basic return (though that may be limited by Shopify). Definitely needs, more than anything, an option to process exchanges. Needs better customization of the returns page to make it look like our branding. Has grammar/spelling errors on the front end or back end of the app. Customers are having some issues using the app and getting error messages, causing us to do some returns manually. There is no way to track the exchange of money between AfterShip and our Shopify account. And honestly, quite a few other things as well. But, it still has good potential to be very useful if these issues get address, especially if they make it so we can process exchanges!! So for now, we will keep using the app with hopes they WILL be addressed, soon! I'll come back and leave a 5-star review when that happens.

So far so good from aftership, just starting to use it. Integration was easy

When it's working it works, but unfortunately, I have had several issues. Fortunately, there is always someone available to chat and assist you if you need help. They are very quick to respond and have graciously helped me resolve some major issues I was having with the Postmen account. Hard to set up! Have to download several apps to get it all working together and instructions are vague.