AfterShip Returns , 2,266 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.
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Now this app has gone upto $40 for 4-20 returns it doesnt make financial sense to keep it running in our store. such a shame as it had the basics for returns to be organised easily.
review Pre charge
easy to install and setup. makes returns a breeze for my customers and keeps them organinsed for me. its a win win.
thanks
www.petnpony.co.uk
I was excited to use this app but setting up the returns domain is complicated. I'm going to delete the app and look for an app that's more user friendly setting up domains. If you are more advanced setting up Cname records and things of that nature then this app is for you.
Thank you for sharing your valuable feedback.
We apologize for the inconvenience caused. We have gone through the chat transcripts and assigned a support agent to help you out with the custom domain setup.
Regards,
Riyaz
ReturnsCenter Team
After ship seems easy to use. Just getting started with it. They do offer a free service that allows you to have a return minimum of 3 orders.
Not compatible w Checkout/ Settings. Only works with email only. SMS customer cannot request a RMA .
Super cool
Easy to setup
Easy to use
No myths
But only one thing if it could have done the order cancelation too that will be great
Great App, delivers a seamless link to our store and gives customers the confidence they need to give safe returns. I'm sure it'll work across manny business types.
Only had this app installed for a couple of days so, just been setting it up, not actually processed any returns as yet and thus can't comment on that side of things.
What I can say is that I've not noticed a lot of problems that some other users have reported. I found it fairly easy to set up, as easy as anything new. You are not forced to use their Postmen app as some others have said, you only need this if you want to automatically print returns labels but you can get around this by manually issuing them by whatever method you currently use. The returns site is secure, click on the returns page and you can check out it's details, there is no extra to pay for this. There is an extra charge for returns made over your plan allowance but, it's just $0.50 not $2 as someone else has said. And yes, you do get a nag to leave a review but, it's no problem, you get it on eBay all the time so just get on with it, leave a review and move on - simple. Fortunately, Iv'not had to reach out for assistance so can not comment on Customer Support either.
In conclusion, would like to give 5 stars but, as I haven't tried it all yet, that 5th star is going to be reserved - for now. if like us though, you hopefully only have a handful of returns each month, then the Free plan is perfect and even has features that a competing app doesnt't unlock until you pay $99 per month! Go on, give it a try.
Easy to set up, make my life easier im glad i installed it.
I quite pleased with AfterShip and how it has made this part of my business much easier!
Great app. it's amazing this application is free.