AfterShip Returns , 2,264 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.
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This app helped out a lot with my business start up and was very manageable, I'm still figuring out how I like it though
We are incredibly grateful that you took the time out to leave us this note.
The return workflow is professional . Easy to intall and setup this app.
This app does exactly what it is supposed to do. GREAT app comes highly recommended.
Haven't used app in action much yet, but the customer support is great! very fast to respond and can walk you through anything you need. very much appreciated
I used this app to help me organize and keep track of my returns. It does great for offering prepaid labels but I wish it would allow me to change a status, like when a customer has already asked for a refund to original payment but would like to change it to a store credit.
1. Would be good if this was linked to original order so shows on order page as returned.
2. Could do with a manual returns page so a return can be set up by seller for customer (So customer service can do it if customer phones up)
Apart from that pretty good app
Hi there. Thank you for bringing this to our notice. I'll forward your request to our developers.
Very convenient. Makes the whole process of returns much more streamlined and efficient. Also great from a data collection perspective.
Good tool. Will receive 5 stars when I'm able to edit the canned email being sent right before sending it. I need to be able to quickly include the link to the shipping return label generated through Amazon.
Hola buenas tardes. Muchas gracias por su aplicación, es útil para el cliente y de gran ayuda para el administrador de la tienda.
Good customer service. They respond immediately. The interface is also pretty simple to use and friendly.