Reviews (2,394)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

November 24, 2017

This is a must have app for beginners, like myself!

Flavour For Fashion
United States
4 months using the app
December 4, 2022

Its a very good app although the pricing is a bit too high, and i would accept 5-8$ dollar range anythign higher is a bit crazy but this app is good, but customer service is good.

percentage
Saudi Arabia
4 months using the app
AfterShip replied December 5, 2022

Hello,

We appreciate you taking the time and sharing your valuable feedback.

We always want to ensure that we are on the top list of your favorite apps and avoid issues such as pricing between our relationships. Hereby, we request you to let us know which plan you wish to opt for so we can provide you with the best discount possible.

You can contact us via our live chat support or email support@returnscenter.com 24/7.

We await your response.

Thanks & Regards
Returns Center Team

September 14, 2017

Very good app, it back my customers !

Gadgets Electronics Acessories
Bulgaria
7 days using the app
July 7, 2020

Looks great but Its been a headache to add it to my homepage and there's no way to contact the developers. Shame seems great.

Blingage.Online
United States
7 months using the app
AfterShip replied July 7, 2020

Dear customer,
Thank you for your review. To add your returns page to your store, you can simply copy your returns page URL, which is ".returnscenter.com", and then paste this to your store website by:
- In your return policy page, add a text string, e.g. "visit returns center" and add the link;
- in your store theme footer section, put the the link in your website footer.

Hope this will help! Thanks

July 14, 2021

installed this app to quickly be able to automate the returns process. so far seems easy and customer service is good. it is simple to use.

State of Cotton NYC
United States
7 days using the app
September 1, 2017

Great App!! It gives any site a very professional image.

Apparel4dogs
Spain
4 months using the app
November 2, 2017

Seems easy enough to setup still awaiting return

Sports Strength
Canada
4 months using the app
September 26, 2017

One of the most efficient app on Shopify. Please add option to customise email.

Chequers Outlet
United Kingdom
4 months using the app
August 18, 2017

Great app., really the best for all.
I like it
Good job

Forge Spirit
Slovakia
7 days using the app
April 9, 2018

I really liked this app a lot, but now they want to start charging $40 a month just for basic. NOT WORTH IT for that price. I will have to now find a new app.

Green Core Naturals
United Kingdom
5 months using the app