Reviews (2,417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.
Refine
-
By rating
good product and service would recommened
It seems to be a quite mature return app. hope your team can add one feature: - let customer choose refund and exchange at the same time in the same order
- limit customer from applying several return requests per "item"
Thanks for your valuable feedback.
We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We ...
Aditya Kumar helped me verify my email domain and was very helpful.
This review is for my previous experience with someone else:
I just had my demo, it was very helpful and answered most of my questions. I think this app is user friendly (especially for first time store owners). They are working on enabling more features, like calculating estimated shipping costs for returns, which will be a huge ...
Thank you so much for taking the time to write the review.
We are sorry to hear that you didn't have the best experience using the Returns Center application and the feature ...
Was good, now the pricing is a joke. Uninstalled
awesome............................................................ !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
not sure yet i look forward to doing so thanks for the helpful
Great app , but new update is to much expensive :(
Uninstalling !
This is a must have app for beginners, like myself!
Its a very good app although the pricing is a bit too high, and i would accept 5-8$ dollar range anythign higher is a bit crazy but this app is good, but customer service is good.
Hello,
We appreciate you taking the time and sharing your valuable feedback.
We always want to ensure that we are on the top list of your favorite apps and avoid issues such ...
Harvinder and Moazzan were great! I was having trouble purchasing a plan but they setup a quick google meeting and walked me through applying the coupon code properly. At the same time, a customer was having troubles creating a return label from the portal and they again quickly helped me fix a misconfiguration with my carrier label settings! Thanks guys really appreciate the awesome support!